Returns Processors

QVC, Inc.; Phoenix (AZ); In loco; USD 22.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits starting day 1

401(k)

Tuition reimbursement

Employee discounts

Descrizione del lavoro

QVC Group in Goodyear, AZ is seeking a Returns Processor to handle product returns and exchanges on a daily basis. You will label, sort, and disposition items, ensuring proper documentation and accuracy as part of a fast-paced fulfillment center.

The role requires lifting 50–75 lbs, basic keyboarding, and willingness to work flexible hours including overtime and weekends. Onsite work at the Goodyear facility is expected with company benefits aligned to a distribution center environment.

Competenze

• 3+ months experience in a distribution/fulfillment center environment.
• Previous keyboarding knowledge.
• Ability to lift 50–75 lbs and operate a pallet jack.
• Willingness to work overtime and weekends.

Mansioni

• Process returns and exchanges while maintaining accuracy.
• Determine disposition of returned products and document in systems.
• Label products by disposition and place on the conveyor.
• Sort completed returns by location and maintain paperwork.
• Follow STAR program procedures and maintain a safe work environment.
• Be flexible to assist in other areas as needed.

Conoscenze

Distribution center experience

Keyboarding

Team player

Strumenti

RF scanners

Pallet jack

Descrizione del lavoro

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC, HSN, and our four Cornerstone brands.The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs, Frontgate, Grandin Road and Garnet Hill.Your Opportunity, Your TeamThe Returns Processor supports Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road, Garnet Hill), and completes returns and exchanges for multiple-member companies along with the proper disposition of our product. You will report to an Operations Supervisor.Where You'll WorkThis role is onsite and will require you to work from our Goodyear, AZ fulfillment center daily. Relocation assistance is not available for this role.What You'll DoYou will maintain the required departmental accuracy levels while processing customer returns or exchangesYou will determine the proper disposition of returned products (prime vs. seconds) and enter information into the appropriate systemLabel products according to disposition tag them and place them on the conveyor lineSort all completed returns by assigned locationEnsure all paperwork is legible, accurate, and turned in dailyFollow all required methods and procedures of the STAR programYou will achieve proficiency in the job by maintaining an acceptable STAR performance levelMaintain a safe and clean work environmentWhat You Bring3+ months experience in a distribution/fulfillment center environmentPrevious keyboarding knowledgeThis position requires walking, standing, reaching, and lifting an average of 50-75 lbs.Ability to operate a pallet jack and a working knowledge of RF scannersYou will work flexible hours, overtime, and weekends when neededTeam player, willing to work in other areas of the operation when neededOur Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.