Returns Processing Specialist - Warehouse & Logistics

Batteries Plus; Glendale (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Batteries Plus is seeking a Warehouse Returns Specialist in Glendale, WI to manage core returns at the distribution center. You will verify policies, organize components, maintain documentation, and serve as a key contact for store and field inquiries.

You may also perform general warehouse duties including packing, receiving, and order fulfillment while ensuring safety protocols and accurate inventory records. High attention to detail and customer-service experience are essential.

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of customer service experience.
• Strong technical aptitude and ability to learn new processes and technologies.

Responsibilities

• Receive and organize returned components per program requirements.
• Log RMAs in the Reusable Component Log.
• Verify labels and paperwork according to program.
• Scan IMEI, Return Order IDs, and UClass References for tracking.
• Pack, weigh, and print shipping labels for components to Apple/Samsung/Reconext.
• Complete daily warehouse functions and maintain clean, safe work areas.
• Move materials using hand trucks, hoists, conveyors per SOPs.
• Inspect incoming materials and report discrepancies.
• Pack and crate items for shipment and prepare orders for outbound shipments.

Skills

Customer service

Attention to detail

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

Google Workspace

Job description

Batteries Plus is seeking a Warehouse Returns Specialist in Glendale, WI to manage core returns at the distribution center. You will verify policies, organize components, maintain documentation, and serve as a key contact for store and field inquiries.

You may also perform general warehouse duties including packing, receiving, and order fulfillment while ensuring safety protocols and accurate inventory records. High attention to detail and customer-service experience are essential.