Returns Processing Associate I - Warehouse

TD SYNNEX North America; Fort Worth (TX); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Elective benefits

Career growth

Life well-being program

DEI initiatives

Onboarding program

Job summary

TD SYNNEX North America is seeking a detail-oriented RMA Associate I to join our warehouse team in Fort Worth. You will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment.

This role focuses on maintaining inventory integrity and delivering excellent service to customers and vendor partners. The position requires basic computer skills, strong attention to detail, and the ability to work in a

Qualifications

• 1+ year of warehouse, distribution center, returns processing, logistics, or related experience preferred
• Basic computer skills including Microsoft Outlook, Teams, and Excel
• Strong attention to detail and accuracy
• Good basic math skills
• Strong written and verbal communication skills
• Team-oriented with a collaborative approach to work
• Strong organizational skills and prioritization in a fast-paced environment
• Regularly lift and move products weighing up to 50 lbs.

Responsibilities

• Prepare orders to be returned to vendors, including order picking and quality control
• Perform physical inventory counts
• Schedule carrier pickups
• Request commercial invoices from the Customs team
• Move inventory using an RF scanner
• Receive branch shipments, material transfers, and customer returns
• Hand-wrap products on pallets for shipment
• Receive inbound freight from carriers
• Record inbound freight transactions within the system
• Prepare customer returns for receiving
• Create material transfers and return-to-stock (RTS) orders
• Accurately sort freight and record package information
• Follow TD SYNNEX returns processes and procedures
• Meet established department productivity standards
• Prioritize daily workload and assignments
• Maintain a clean, organized, and safe work area
• Support co-worker safety and departmental security
• Assist with departmental coverage and cross-functional support as needed
• Work overtime when required
• Perform additional duties as assigned by management
• Follow all company health and safety policies, procedures, and practices, and promptly report workplace hazards or safety concerns
• Operate Material Handling Equipment (Will train)

Skills

Warehouse experience

Attention to detail

Good communication

Team player

Basic computer skills

Education

High school diploma or GED

Tools

RF scanner

Outlook/Teams/Excel

Job description

TD SYNNEX North America is seeking a detail-oriented RMA Associate I to join our warehouse team in Fort Worth. You will support returns processing, inventory movement, receiving, and shipping activities while ensuring accuracy, productivity, and a safe work environment.

This role focuses on maintaining inventory integrity and delivering excellent service to customers and vendor partners. The position requires basic computer skills, strong attention to detail, and the ability to work in a