Returns Clerk

S.P. Richards Company; Grand Rapids, Kentwood (MI, MI); On-site; USD 23,000 - 29,000; Full time

Job summary

S.P. Richards Company in Grand Rapids, MI is hiring a Full Time Returns Processor to receive, process, and stock customer returns with high accuracy.

The role requires using an RF scanner, labeling, and ensuring proper zone placement and replenishment. Safety compliance and PKMS software knowledge are important, with forklift capability a plus.

Qualifications

• High school diploma or GED required or equivalent experience.
• Ability to read and comprehend simple instructions and communicate effectively.
• Experience with warehouse software and receiving procedures is a plus.

Responsibilities

• Operate RF scanner to process incoming items.
• Print and review receiving reports daily.
• Restock and separate products by zone for proper placement.
• Label items with case IDs and route to correct locations.
• Follow safety rules and handle hazardous materials as required.
• Operate a forklift if trained and authorized.
• Receive damaged items and return to vendor or dispose as needed.

Skills

Communication

Customer Focus

Decision Making/Judgment

Delivers Results

Job Knowledge

Teamwork

Education

High School Diploma or GED

Tools

PKMS software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Manual Labor Grand Rapids DC, Kentwood, MI, US

2 days ago Requisition ID: 2940

Summary

Receive, process, and stock customer returns expeditiously with a high degree of accuracy and efficiency.

Location

Grand Rapids, MI

Hourly Rate

$17.17 an hour up to $21.27 after 12 months of employment

Standard Work Hours

5:00am- 1:30pm

Essential Duties and Responsibilities

Other duties may be assigned.

• Daily navigation on the computer is required
• Must be able to print required receiving reports on a daily basis.
• Operation of a RF scanner is required
• Requires applying case id labels on each product received
• Separate product by zone and distribute/move to proper zone
• Restock product to designated areas
• Designate and store products to be returned to the vendor if applicable
• Designate and dispose of products that need to be discarded
• Clean-up and general housekeeping of receiving department.
• Ability to operate a forklift.
• Follow and adhere to all safety rules including the handling of hazardous materials.
• Receive damaged items from the warehouse; process to return to vendor or disposal

Competency

• Communication
• Customer Focus
• Decision Making/Judgment
• Delivers Results
• Job Knowledge
• Teamwork

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

A high degree of analytical thinking is required for this position. The Returns Processor must have an intimate working knowledge of all PkMS functions, including tracking case history for receiving, stocking and shipping procedures of PkMS and OMS are essential.

Computer Skills

To perform this job successfully, an individual should have knowledge of PkMS software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to stand. The employee is frequently required to walk; use hands and fingers to handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Specific Vision Abilities Required by this Job

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment Characteristics

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Exposure to Noise

While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.