Returns Associate

Tommy Bahama; Lyons (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Oxford Industries is seeking a returns associate to check and key customer returns into the system, ensuring accuracy in records and documentation. You will collaborate with customer service and warehouse teams to manage inventory and returns flow.

The role emphasizes attention to detail, adherence to safety procedures, and reliable teamwork in a fast-paced environment. On-site location with standard warehouse hours and safety protocols.

Qualifications

• High School Diploma or equivalent; 6+ months of relevant work experience preferred but not required.
• Strong attention to detail and accuracy; able to follow safety procedures.
• Good interpersonal skills and ability to communicate with warehouse teams and vendors.

Responsibilities

• Receive and inspect returned goods for damage, defects, or discrepancies.
• Verify return authorization and documentation.
• Record return transactions in inventory or ERP systems.
• Communicate with customer service and warehouse teams regarding return issues.
• Assist with inventory counts and audits as needed.
• Sort and categorize items for restocking, disposal, or repair.
• Work with vendors on questions or missing return authorizations.
• Maintain cleanliness and organization of the returns area.
• Follow safety procedures and company policies at all times.

Skills

Attention to detail

Safety procedures

Interpersonal skills

Education

High School Diploma or equivalent

Job description

About the Company

With more than 80 years of experience, Oxford has built a house of emotionally resonant lifestyle brands that can stand the test of time and trends. We are the parent company behind the most beloved lifestyle brands in the U.S. Headquartered in Atlanta, GA, Oxford is not just an owner. We’re stewards, growing great businesses, while staying true to what makes them special.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

About the Role

To check and key all Customer returns into the system. Purpose of Position To check and key all Customer returns into the system.

Essential Job Functions

• Receive and inspect returned goods for damage, defects, or discrepancies.
• Verify return authorization and documentation.
• Work with vendors on any questions or missing return authorizations.
• Record return transactions in inventory or ERP systems.
• Provide the vendor with all necessary details for input into their system.
• Sort and categorize items for restocking, disposal, or repair.
• Communicate with customer service and warehouse teams regarding return issues.
• Assist with inventory counts and audits as needed.
• Maintain cleanliness and organization of the returns area.
• Follow safety procedures and company policies at all times.

Education and Certifications, Experience and Skills, and Competencies

High School Diploma or equivalent work experience. Generally, 6+ months of relevant work experience preferred, but not required. Listens and gets clarification Observes safety procedures, reports potentially unsafe conditions, uses equipment and materials properly Must be accuracy and thorough Must have good knowledge of reprocessing work Must be able to work efficiently Is consistently at work and on time Good interpersonal skills

SPECIAL CONSIDERATIONS

• Remote Work: 0% Travel approximately up to (%): Additional Details Must be available to travel as needed within and outside of the US
• Lifting and/or moving required: Required Lift and/or move up to (lbs): 50 Frequency: Frequently
• Bending/stooping/kneeling required: Required Frequency: Frequently
• Routine standing (approximate hrs per day): 8
• Maneuvering the following types of equipment or machinery: Pallet jacks, push carts
• Other special considerations: Requires use of hands, arms, feet and legs

Equal Opportunity Statement

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

U.S. EEOC: Know Your Rights Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. Please click here to review our Applicant Privacy Policy.

Company Description

Oxford Industries (NYSE: OXM) is an Atlanta-based global apparel company that designs, sources, markets and distributes its lifestyle branded products through wholesale and direct-to-consumer channels of distribution, which include third party department and specialty stores, brick-and-mortar retail stores, e-commerce businesses and restaurants.

The Company’s brands include Tommy Bahama®, Lilly Pulitzer®, Southern Tide®, The Beaufort Bonnet Company®, Duck Head®, Johnny Was®, and Jack Rogers®.

Oxford Industries has approximately 6,000 employees and operates over 200 retail stores and 15+ restaurants.

The Company’s annual sales exceed $1 billion.

The Company is growing, ranking in the top 100 on the National Retail Federation’s Hot Retailers list of fastest-growing retail companies.

Please visit the Company’s website at www.oxfordinc.com for more information about Oxford.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.