Return to Work Associate

Sedgwick; Frankfort (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading risk and claims administration partner in Frankfort, KY is seeking a Return to Work Associate. This role involves performing return-to-work assessments, coordinating related activities, and providing customer support. Candidates should have at least a high school diploma and strong communication skills, with a preference for those with claims management experience. A competitive salary of $20.00 - $23.00/hr plus benefits is offered.

Benefits

Comprehensive medical and dental plans

Tuition reimbursement

401K plan with matching

4 weeks PTO

Qualifications

• One year claims management experience or equivalent combination of education and experience required.
• Return-to-work experience preferred.

Responsibilities

• Perform initial evaluations via telephone calls.
• Evaluate need for alternative return-to-work plans.
• Support return-to-work/job accommodation processes.

Skills

Excellent oral and written communication

PC literate

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Ability to work in a team environment

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Return to Work Associate

Primary Purpose

To perform return-to-work assessment under general supervision; to coordinate return-to-work related activities including gathering medical information for accommodation evaluation; to resolve workers' compensation cases; to provide customer support; and to support return-to-work/accommodation staff.

Responsibilities

Responsibilities and essential functions appear under this heading:

• Performs initial evaluations assessment via telephone calls to physician and employer.

• Evaluates need for alternative return-to-work plan and coordinates return-to-work related activities.

• Supports return-to-work and/or job accommodation processes for return-to-work management.

• Supports return-to-work/job accommodation staff through the completion of components of the return-to-work management process.

• Provides return-to-work support for injured workers, physicians, employers and claims teams.

• Gathers return-to-work data from providers, nurses and return-to-work specialists for record keeping.

• Resolves workers' compensation cases by applying current policies and procedures per state workers' compensation laws and client program design.

• Enters data into the claims management system accurately.

• Adheres to quality assurance standards.

Additional Responsibilities

• Performs other duties as assigned.

• Supports the organization's quality program(s).

Qualifications

Education & Licensing

High school diploma or GED required.

Experience

One (1) year claims management experience or equivalent combination of education and experience required. Return-to-work experience preferred.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations.

Taking Care of You

• We offer a diverse and comprehensive benefits package including:

• Three Medical, and two dental plans to choose from.

• Tuition reimbursement eligible.

• 401K plan that matches 50% on every $ you put in up to the first 6% you save.

• 4 weeks PTO your first full year.

Next Steps

If your application is selected to advance to the next round, a recruiter will be in touch.

Note: As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $20.00 - $23.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you\'re excited about this role but your experience doesn\'t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com