RETIREMENT BENEFITS SPECIALIST

Wilson-Mcshane Corp.; Lansing (MI); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

Health & Dental Benefits

Defined Contribution Pension Plan

Vision Insurance

Accident Insurance

Critical Illness Insurance

Pet Insurance

Flexible Spending Account (FSA)

401(k)

Roth 401(k)

Paid Holidays

Job summary

Wilson-Mcshane Corp. is seeking Retirement Benefit Specialists in Lansing, MI to support union members with retirement plans and benefits. The role operates Monday–Friday, 8:00 AM to 5:00 PM and offers a hourly rate of $30.91 with full benefits.

Responsibilities include calculating pension payments, providing benefit estimates, processing applications, and guiding participants through plan documents. Strong attention to detail and customer service are essential.

Qualifications

• Proficient in Microsoft Word and Excel.
• Experience with retirement plans preferred.

Responsibilities

• Calculate pension payment amounts.
• Provide participants with benefit estimates.
• Process pension applications.
• Explain pension benefits to participants.
• Interpret and follow the rules outlined in Plan Documents.
• Draft correspondence to participants.
• Answer incoming participant calls relating to the Pension Plans.
• Regularly meet with participants to answer questions related to their pension benefits, communicate with other Fund Professionals.
• Other duties and projects as assigned.

Skills

Professionalism

Customer Service

Quality

Quantity

Dependability

Attendance/Punctuality

Adaptability

Communication

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Our Retirement Benefit Specialists play an important role in providing retirement benefits to hardworking people in various trade unions. Whether it be a person planning on retiring or an individual that has been retired for some time, our specialists ensure that they receive the assistance and benefits that they have worked so hard for!

The schedule is Monday-Friday, 8:00 AM to 5:00 PM with a compensation of $30.91per hour.

Essential Duties and Responsibilities include the following:

• Calculate pension payment amounts
• Provide participants with benefit estimates
• Process pension applications
• Explain pension benefits to participants
• Interpret and follow the rules outlined in Plan Documents
• Draft correspondence to participants
• Answer incoming participant calls relating to the Pension Plans
• Regularly meet with participants to answer questions related to their pension benefits, communicate with other Fund Professionals
• Other duties and projects as assigned

The Retirement Benefits position is a non-exempt position and includes benefits such as the following:

• Health, and Dental Benefits
• Defined Contribution Annuity Pension Plan
• Voluntary Vision, Accident, Critical Illness and Pet Insurance
• Flexible Spending Account (FSA)
• 401(k) and Roth 401(k)
• Paid Holidays and Paid time off
• Dependent Care Reimbursement Account
• Burial Benefit and AD&D Benefits
• Employee Assistance Program, including access to confidential counseling (virtual and in-person)

To perform the job successfully, an individual should demonstrate the following competencies:

• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibilities for own actions; Follows through on commitments; Team Player.
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance.
• Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality; Takes pride in own work; Organized.
• Quantity- Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Dependability- Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Adaptability- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events; Ability to prioritize duties.
• Communication- Speaks clearly; Listens and gets clarification; Responds well to questions; writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

To perform the job successfully, an individual should have the following qualifications:

• Proficient in Microsoft Word and Excel.
• Previous experience with retirement plans preferred. This includes understanding plan document language, experience with pension calculations, and comprehending legal documents.
• Experience with Taft-Hartley Funds preferred.
• Travel may be required up to 5%