Retirement Benefits Processor

American Benefit Plan Administrators, Inc.; Pittsburgh (Allegheny County); On-site; USD 50,000 - 54,000; Full time

Job summary

A leading company in human resources services is looking for a dedicated Retirement Benefits Processor to join their team. This full-time position involves technical and administrative duties related to retirement benefits. As a key player, you'll ensure accurate processing of benefit inquiries and help maintain high customer satisfaction. If you're detail-oriented and possess strong communication skills, consider applying to be part of a supportive team dedicated to making a difference.

Benefits

Health, vision, and dental coverage

401(k) plan with company match

Paid time off (PTO)

Opportunities for growth

Qualifications

• Minimum 6 months experience in a professional environment.
• Ability to read and analyze general business materials.
• Strong attention to detail and data entry skills.

Responsibilities

• Process retirement benefit applications and verify accuracy.
• Respond to inquiries from participants and beneficiaries.
• Initiate correspondence regarding retirement benefits.

Skills

Integrity

Customer Satisfaction

Ability to Communicate Clearly

Organization Skills

Education

High school diploma or GED

Tools

MS Office

Job description

Join to apply for the Retirement Benefits Processor role at Zenith American Solutions, Inc.

2 days ago Be among the first 25 applicants

Join to apply for the Retirement Benefits Processor role at Zenith American Solutions, Inc.

Get AI-powered advice on this job and more exclusive features.

Title: Retirement Benefits Processor Department: Pension

Position Type: Non-Exempt Status: Full Time

Position Summary

The Retirement Benefits Processor performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in accordance with Company policies, regulatory requirements, and plan guidelines.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties And Responsibilities

• Processes retirement benefit applications; verifies the accuracy of information, researches or investigates past service, related credits, and insurance deductions.
• Responds to inquiries from participants, beneficiaries, and union representatives regarding retirement benefits.
• Determines benefit eligibility and requests necessary documentation from unions, employers, and the Social Security Administration to expedite processing.
• Initiates and prepares correspondence to participants, beneficiaries, employers and others regarding general account information, retirement benefit history, and monthly retirement benefits.
• Performs data entry and corrections to update members' information.
• Updates retirement data in appropriate information systems.
• Assists with special projects as requested by management.
• Performs other duties as assigned.
  
  

Minimum Qualifications

• High school diploma or GED.
• Six months experience working in a professional environment.
• Highly developed sense of integrity and commitment to customer satisfaction.
• Ability to read, analyze, and interpret general business materials, technical procedures, benefit plans and regulations.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Strong understanding of discretion and the appropriate handling of sensitive information.
• Solid organization skills with an attention to detail.
• Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages.
• Computer proficiency including MS Office tools and applications.
  
  

Preferred Qualifications

• Bilingual English and Spanish, based on location needs.
• Prior retirement plan administration experience.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.
  
  

Working Conditions/Physical Effort

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [e-mail] , and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We're always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you're interested in working in an environment where people - employees and clients - really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Human Resources Services

Referrals increase your chances of interviewing at Zenith American Solutions, Inc. by 2x

Get notified about new Processor jobs in Pittsburgh, PA.

Lockbox Processor (GOV) - Pittsburgh - Data Entry

Greater Pittsburgh Region $50,000.00-$54,000.00 1 week ago

Pittsburgh, PA $70,000.00-$100,000.00 3 weeks ago

Laboratory Processor - Full Time - Day Shift - Forbes

Laboratory Processor - Full Time - Rotational Shift - Pittsburgh, PA

Sales Representative Processor (Territory in PA/OH)

Seasonal - Retail Stock & Fulfillment - Ross Park

Pittsburgh, PA $70,000.00-$90,000.00 8 hours ago

Sales Representative Processor (Territory in PA/OH)

Medical Laboratory Technician - Full Time, Evenings, Allegheny General Hospital

Medical Laboratory Technician - Full Time - Evening Hours - Pittsburgh

Medical Laboratory Technician - Full Time - Evening Shift - Pittsburgh, PA

Medical Laboratory Technician - Full Time - Night Shift - Pittsburgh, PA

Medical Laboratory Technician - Night Shift - Full Time

Medical Laboratory Technician - Full Time - Evenings - AGH Chemistry Lab

Medical Laboratory Scientist/Support Technician

Medical Laboratory Scientist/Support Technician

Medical Laboratory Technician - Full Time - Rotational Hours - Jefferson Hills

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.