Retirement Benefits Administrator

KIK Consumer Products; Lawrenceville (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental, vision, life, and long

Retirement savings with employer match

Education assistance

Job summary

KIK Consumer Products in Lawrenceville, GA is seeking a Benefits Specialist to manage day-to-day benefits operations and partner with third-party administrators, carriers, and internal teams. You’ll handle enrollment, eligibility, billing, and claims issues, provide employee education, and support annual open enrollment with strong data accuracy.

You will monitor invoices, run reports, and help implement system enhancements while ensuring compliance and excellent service to employees across

Qualifications

• Minimum 3 years of HR benefits experience with staff supervision.
• High school diploma required; bachelor’s degree preferred.
• Experience with HRIS and data integrity; strong Excel skills.

Responsibilities

• Manage enrollment and eligibility processes with third-party administrators, carriers, and internal partners.
• Resolve enrollment, eligibility, billing, payroll deduction, and claims issues; escalate when needed.
• Prepare and reconcile benefit invoices; support financial reporting and cost allocations.
• Develop and deliver benefits communications and resources for new hires and open enrollment.
• Prepare reports on enrollment, utilization, costs, compliance, and vendor performance.

Skills

Benefits administration

HRIS

Excel

Customer service

Project management

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Oracle HCM

MS Excel

MS Word

Job description

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you’re joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics.

As one of North America’s largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Reporting to the Benefits Manager, the Benefits Specialist supports the day-to-day administration of the Company’s U.This role partners third-party administrators, carriers, and internal stakeholders to ensure accurate and efficient benefits operations, resolve complex issues, and maintain compliance with applicable requirements.

The Benefits

Specialist also develops employee communications and educational resources, maintains standard operating procedures, and identifies opportunities to improve processes and enhance the employee experience. S. and Canadian health, welfare, retirement, and leave programs, including medical, dental, vision, spending accounts, disability, life insurance, voluntary benefits, and retirement plans. Oversees the third-party administrator’s enrollment and eligibility processes, including new hires, qualifying life events, benefit changes, and terminations.

Monitors activity, resolves exceptions, and ensures accurate, timely data transfers among HRIS, payroll, benefits systems, and carriers. Serves as the day-to-day contact for benefit administrators, carriers, vendors, payroll, and internal partners. Researches and resolves enrollment, eligibility, billing, payroll deduction, and claims issues, escalating complex or recurring matters as needed.

Responds to employee questions through the HR ticketing system, email, phone, and in person. Explains plan provisions, eligibility, enrollment, claims, and available resources, and helps employees use benefits software and vendor services. Develops and delivers benefits communications and resources, including new hire materials, open enrollment communications, benefit guides, and year-round education.

Prepares and reconciles benefit invoices, investigates discrepancies, coordinates corrections, and supports financial reporting and divisional cost allocations. Audits and reconciles HRIS, payroll, benefits, and carrier data, including eligibility, enrollments, dependent information, deductions, and coverage. Resolves data and integration issues and supports system configuration, testing, and process improvements.

Partners with HR business partners, leaders, legal, and leave administrators to support leave programs. Maintains standard operating procedures, process documentation, and administrative controls. Supports annual open enrollment, including plan setup validation, system and carrier integration testing, employee communications, enrollment monitoring, issue resolution, and post-enrollment audits.

Prepares reports and analyses on enrollment, utilization, costs, compliance, financial reconciliation, vendor service, and operational performance. Supports benefit plan implementations, vendor transitions, system enhancements, and other benefits projects as assigned. Minimum of 3 years of previous Human Resources benefits experience with demonstrated success supervising staff High school diploma or equivalent required; Bachelor’s degree preferred.

Experience working with HR Information System;

experience with Oracle HCM a plus Computer proficiency and technical aptitude including advanced Microsoft Word and Excel skills Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines Strong research, project scheduling and project management skills KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match.

KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America’s largest independent consumer product manufacturers with 16 North American manufacturing facilities.

We are known for our portfolio of notable brands including Spic and Span® and Comet® cleaning products, Clorox® Pool&Spa™ (under license), BioGuard®, and Natural Chemistry® pool chemicals. We are also the #1 producer in North America of store-brand bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics.

Our organization is constantly evolving and is driven by a set of “One KIK” values – a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran or uniformed services status, sexual orientation, gender identity or expression, marital status, genetic information or any other status protected by law. KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws.

If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately.