Retirement and Investment Specialist

Creative Financial Staffing, LLC; Madison (WI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Strong benefits

Ongoing training

Career development

Job summary

Creative Financial Staffing, LLC is seeking a Retirement & Investment Specialist in Madison, WI. You will help clients with retirement planning, investments, and beneficiary services, delivering a trusted advisory experience.

The role emphasizes licensing readiness (SIE, Series 6, Series 63) and a Wisconsin Life Insurance license, with 1–2 years in client-facing financial services. Strong communication and empathy are essential for success.

Qualifications

• 1-2 years of experience in customer service, financial services, banking, insurance, sales, or a related client-facing environment.
• Associate's or Bachelor's degree in Business, Finance, or a related field preferred.
• Licensing requirements include FINRA SIE, Series 6, Series 63, and a Wisconsin Life Insurance License.

Responsibilities

• Respond to client questions regarding IRAs, 403(b) plans, investment allocations, distributions, transfers, and related products.
• Guide clients through retirement planning, wealth transfers, beneficiary claims, and sensitive financial situations with professionalism.
• Process asset transfers, exchanges, distributions, and account updates while adhering to IRS requirements and plan guidelines.
• Meet with clients virtually and in person to discuss retirement savings, investments, and distributions.
• Partner with service, advisory, and field consulting teams to deliver a seamless client experience.
• Contribute to special projects, regulatory initiatives, and process improvements.

Skills

Customer service

Financial services

Relationship building

Communication

Empathy

Education

FINRA SIE license

Series 6 license

Series 63 license

Wisconsin Life Insurance License

Job description

Retirement & Investment Specialist

Join a collaborative, high-performing team where you'll help clients navigate important financial decisions and life events. This role offers the opportunity to deepen your expertise in retirement planning, investments, wealth transfer, and beneficiary services—all within a supportive environment focused on professional development and long-term career growth.

Target Compensation: $80,000-$90,000 + Compensation.

Why You'll Love This Opportunity

• Be part of a supportive, team-oriented culture where collaboration and exceptional client service go hand in hand.
• Expand your knowledge of retirement plans, investments, wealth transfer, beneficiary services, and financial regulations.
• Work directly with clients and make a meaningful impact as they navigate important financial decisions and life transitions.
• Take advantage of strong benefits, ongoing training, and opportunities for professional and career development.
• Join an organization that values a positive, engaging workplace while maintaining a strong commitment to its clients.

What You'll Do

As a Retirement & Investment Specialist, you'll serve as a knowledgeable and trusted resource for clients, helping them understand their options and confidently navigate a variety of financial needs.

• Respond to client questions regarding IRAs, 403(b) plans, investment allocations, distributions, account transfers, and related financial products.
• Guide clients through retirement planning, wealth transfers, beneficiary claims, and other sensitive financial situations with professionalism and empathy.
• Process asset transfers, exchanges, distributions, and account updates while adhering to IRS requirements, plan guidelines, and applicable regulations.
• Meet with clients virtually and in person to discuss retirement savings, investment, and distribution options.
• Partner with service, advisory, and field consulting teams to deliver a seamless client experience.
• Contribute to special projects, regulatory initiatives, process improvements, and other team priorities.

What We're Looking For

• FINRA licensing, including SIE, Series 6, and Series 63, along with a Wisconsin Life Insurance License.
• Candidates who are partially licensed may also be considered based on recent exam activity and progress toward completing required licenses.
• 1-2 years of experience in customer service, financial services, banking, insurance, sales, or a related client-facing environment.
• Associate's or Bachelor's degree in Business, Finance, or a related field preferred.
• Strong communication and relationship-building skills with the ability to explain financial concepts clearly.
• A client-first mindset and the ability to handle sensitive financial situations with professionalism, accuracy, and empathy.

Ready to grow your financial services career while making a meaningful difference for clients? We'd love to connect.

#InvestmentSpecialist #FinancialServicesJobs #WealthManagement #RetirementPlanning #FinanceJobs

#INOCT2026
#LI-AE3