Retention, Progression, and Completion (RPC) Coordinator [R0153564]

University of Nevada, Las Vegas (UNLV); Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition discounts at NSHE schools

Health insurance

Retirement plans

Job summary

The University of Nevada, Las Vegas invites applications for a Retention, Progression, and Completion Coordinator in the Graduate College. You will manage a caseload, audit graduate records, and certify degree completions across 175+ programs; evaluate transcripts, transfer credits, and GPAs to ensure graduation requirements are met.

This role supports equity-minded student success, BRIDGE program activities, and policy trainings; you will maintain FERPA-compliant records and collaborate with

Qualifications

• Bachelor’s degree from an accredited college or university and 1–3 years of experience.
• Master’s degree preferred; 3–5 years of related higher education experience would be advantageous.
• Experience with graduate student practices, retention policies, and associated best practices.

Responsibilities

• Manage a caseload of graduate students and certify degree completions across 175+ programs.
• Evaluate transcripts, foreign credentials, transfer credits, and GPAs to ensure degree requirements are met.
• Provide policy guidance and trainings, maintain FERPA-compliant records, and support BRIDGE and other student-success initiatives.

Skills

Analytical skills

Decision making

Multitasking

Advocacy for students

Attention to detail

Education

Bachelor's degree

Master's degree

Tools

Salesforce

PeopleSoft

SAS Analytics

Job description

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.Required attachments are listed below on the posting. Your application will not be considered without the required attachments.Please note that applications must be submitted prior to the close of the recruitment.Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at [phone] or [e-mail] .Job DescriptionThe University of Nevada, Las Vegas invites applications for Retention, Progression, and Completion (RPC) Coordinator [R0153564].ROLE of the POSITIONThe Graduate College is seeking a dedicated, student-centered Retention, Progression, and Completion (RPC) Coordinator to manage an assigned caseload and serve as the primary expert for students, faculty, and staff within designated colleges and programs. In this role, you will autonomously guide graduate students through their academic milestones and certify degree completions across 175+ microcredential, certificate, and degree programs. You will independently evaluate complex academic records, including transcripts, foreign credentials, transfer credits, and GPAs, to ensure all graduation requirements are met. Serving as a policy expert, you will provide non-academic guidance to help students and faculty navigate complex institutional requirements, effectively manage gray areas, resolve progression challenges, and apply sound judgment when evaluating unique policy exceptions or appeal processes.Beyond degree audits, you will support equity-minded retention and student success programs, such as the Building Resilient and Inclusive Discoveries Graduate Education (BRIDGE) program, while conducting policy trainings and managing non-enrollment separations. You will support and enforce secure, FERPA-compliant electronic record management, create and maintain plan of study documents per WCAG standards to ensure document accessibility for all, audit operational processes to streamline workflows, and represent the Graduate College on university committees. Working alongside leadership, you will track key unit metrics and collaborate with internal and external institutional partners to advance university retention and graduation goals. If you bring strong analytical skills, sound decision-making, and a passion for supporting student success, we welcome your application!BACKGROUND SCREENINGEmployment is contingent upon the successful completion of a pre-employment criminal background and/or credit check .MINIMUM QUALIFICATIONSThis position requires a Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 1-3 years of experience. Credentials must be obtained prior to the employment start date.PREFERRED QUALIFICATIONSMaster’s degree from a regionally accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA). Credentials must be obtained prior to the start of employment.3-5 years of related professional experience in higher education.Proficiency with Salesforce, PeopleSoft, and SAS Analytics Software.Strong understanding of graduate student practices and trends, as well as knowledge of retention and graduation policies, procedures, and best practices.Familiarity with NSHE and UNLV academic policies and procedures, including collaboration with International Student and Scholar Services (ISSS) on federal regulations for student visa compliance.Exceptional attention to detail and accuracy in handling complex information and critical thinking.Ability to make independent, sound decisions and exercise good judgment in situations with significant consequences.Strong multitasking abilities with the capacity to independently prioritize work and manage multiple projects to meet deadlines in a team-oriented environment.Experience developing learning outcomes and supporting training initiatives for professional development.Demonstrated advocacy for graduate students and ability to provide clear, rational analysis and recommendations for procedural improvements.COMMITMENT to DIVERSITY and CAMPUS VALUESA successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.SALARYSalary competitive with those at similarly situated institutions.BENEFITS OF WORKING AT UNLVCompetitive total rewards package including:Paid time off, sick leave, and holidaysExcellent health insurance including medical, dental and visionComprehensive retirement plans and voluntary benefits programsNo state income taxTuition discounts at Nevada System of Higher Education (NSHE) schoolsTuition discounts for spouses, domestic partners, and dependentsPERKS & PROGRAMSEmployee recognition and appreciation programsUNLV athletics ticket discountsStatewide employee purchase program discountsRebelCard discounts on and off campusWellness programming for all UNLV faculty and staff at no costOpportunity for career advancements to leadership rolesConnect with colleagues with shared interestsPersonal and professional development opportunitiesA comprehensive onboarding program, Rebels: OnboardSupport and resources available for veteran applicants — contact [e-mail] or visit our Veterans Webpage .HOW TO APPLYSubmit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. Materials should be addressed to Megan Wilson, Search Committee Chair .Although this position will remain open until filled, review of candidates’ materials will begin two weeks from the date of posting.Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact [e-mail] for support.For assistance with the application process, please review instructions on How to Apply . For further assistance contact UNLV Human Resources at [phone] or [e-mail] and include the job requisition number in your email subject line.SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATESCurrent UNLV and Nevada System of Higher Education (NSHE) employees must apply through Workday. Type Find Jobs in the Workday search bar or access the page directly here: JOB HUBSearch for this position using the job requisition number R0153564.To ensure your application is processed correctly, current UNLV and NSHE employees should apply internally through Workday. If you submit an application through the external careers site, you will be asked to reapply as an internal application, which may delay your application.PROFILE of the UNIVERSITYFounded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.For more information, visit us on line at: http://www.unlv.eduEEO/AA STATEMENTThe University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.TITLE IX STATEMENTThe University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 159, Telephone: [phone]; Email: [e-mail], or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: [phone] FAX: [phone]; TDD: 1-800-877-8339; Email: [e-mail]; or to both.Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.SAFETY AND SECURITY STATEMENTUNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.JOB CATEGORYAdministrative FacultyExemptYesFull-Time Equivalent100.0%Required Attachment(s)Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.Posting Close DateNote to ApplicantThis position may require that a criminal background check be conducted on the candidate(s) selected for hire.HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.References will be contacted at the appropriate phase of the recruitment process.As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).Recruitments that provide a work schedule are subject to change based on organizational needs.