Retention, Progression, and Completion (RPC) Coordinator [R0153564]

University of Nevada-Las Vegas; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Tuition discounts (NSHE)

Professional development programs

Onboarding and career advancement

Job summary

The University of Nevada, Las Vegas invites applications for a Retention, Progression, and Completion (RPC) Coordinator in the Graduate College. You will manage a caseload, guide graduate students through milestones, and certify degree completions across 175+ programs, evaluating transcripts and credentials to ensure all requirements are met.

Required is a Bachelor's degree with 1–3 years in higher education; a Master’s degree and broader experience are preferred.

Qualifications

• Bachelor’s degree from an accredited college or university as recognized by the US Department of Education.
• 1–3 years of experience in higher education or related field.
• Experience evaluating academic records and advising students is a plus.

Responsibilities

• Autonomously guide graduate students through milestones and degree completions.
• Evaluate transcripts, foreign credentials, transfer credits, and GPAs to ensure requirements are met.
• Provide policy guidance to help navigate institutional requirements and appeals.
• Support retention and student-success programs and trainings.

Skills

Analytical thinking

Attention to detail

Independent decision-making

Time management

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Salesforce

PeopleSoft

SAS Analytics Software

Job description

The University Of Nevada, Las Vegas (UNLV) Appreciates Your Interest In Employment. We Ask That You Keep In Mind The Following When Completing Your Application

Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at [phone] or [e-mail].

Job Description

The University of Nevada, Las Vegas invites applications for Retention, Progression, and Completion (RPC) Coordinator [R0153564].

The Graduate College is seeking a dedicated, student-centered Retention, Progression, and Completion (RPC) Coordinator to manage an assigned caseload and serve as the primary expert for students, faculty, and staff within designated colleges and programs. In this role, you will autonomously guide graduate students through their academic milestones and certify degree completions across 175+ microcredential, certificate, and degree programs. You will independently evaluate complex academic records, including transcripts, foreign credentials, transfer credits, and GPAs, to ensure all graduation requirements are met. Serving as a policy expert, you will provide non-academic guidance to help students and faculty navigate complex institutional requirements, effectively manage gray areas, resolve progression challenges, and apply sound judgment when evaluating unique policy exceptions or appeal processes.

Beyond degree audits, you will support equity-minded retention and student success programs, such as the Building Resilient and Inclusive Discoveries Graduate Education (BRIDGE) program, while conducting policy trainings and managing non-enrollment separations. You will support and enforce secure, FERPA-compliant electronic record management, create and maintain plan of study documents per WCAG standards to ensure document accessibility for all, audit operational processes to streamline workflows, and represent the Graduate College on university committees. Working alongside leadership, you will track key unit metrics and collaborate with internal and external institutional partners to advance university retention and graduation goals. If you bring strong analytical skills, sound decision-making, and a passion for supporting student success, we welcome your application!

Employment is contingent upon the successful completion of a pre-employment criminal background and/or credit check.

Minimum Qualifications

This position requires a Bachelor’s degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) and 1-3 years of experience. Credentials must be obtained prior to the employment start date.

Preferred Qualifications

• Master’s degree from a regionally accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA). Credentials must be obtained prior to the start of employment.
• 3-5 years of related professional experience in higher education.
• Proficiency with Salesforce, PeopleSoft, and SAS Analytics Software.
• Strong understanding of graduate student practices and trends, as well as knowledge of retention and graduation policies, procedures, and best practices.
• Familiarity with NSHE and UNLV academic policies and procedures, including collaboration with International Student and Scholar Services (ISSS) on federal regulations for student visa compliance.
• Exceptional attention to detail and accuracy in handling complex information and critical thinking.
• Ability to make independent, sound decisions and exercise good judgment in situations with significant consequences.
• Strong multitasking abilities with the capacity to independently prioritize work and manage multiple projects to meet deadlines in a team-oriented environment.
• Experience developing learning outcomes and supporting training initiatives for professional development.
• Demonstrated advocacy for graduate students and ability to provide clear, rational analysis and recommendations for procedural improvements.

COMMITMENT to DIVERSITY and CAMPUS VALUES

A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.

SALARY

Salary competitive with those at similarly situated institutions.

Benefits Of Working At Unlv

• Competitive total rewards package including:
  • Paid time off, sick leave, and holidays
  • Excellent health insurance including medical, dental and vision
  • Comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

PERKS & PROGRAMS

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• RebelCard discounts on and off campus
• Wellness programming for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
• Connect with colleagues with shared interests
• Personal and professional development opportunities
• A comprehensive onboarding program, Rebels: Onboard
• Support and resources available for veteran applicants — [e-mail] or visit our Veterans Webpage.

EEO/AA STATEMENT

The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.

TITLE IX STATEMENT

The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C.

• 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 159, Telephone: [phone]; Email: [e-mail], or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: [phone] FAX: [phone]; TDD: 1-800-877-8339; Email: [e-mail]; or to both.

SAFETY AND SECURITY STATEMENT

UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.

JOB CATEGORY

Administrative Faculty

Exempt: Yes

Full-Time Equivalent: 100.0%

Required Attachment(s)

• Submit a letter of interest, a detailed resume listing qualifications and experience, and the names, email addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.

Posting Close Date

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

Recruitments that provide a work schedule are subject to change based on organizational needs.