Retention & Merch Strategy Lead — DTC Growth

parfumsworldwide; California; On-site; USD 120,000 - 170,000; Full time

Job summary

Dr. Squatch is hiring a Retention & Merchandising Strategy Manager at its Marina del Rey headquarters. You will own onsite merchandising, retention strategy, and the bundles and subscriptions that drive repeat purchases.

You’ll work with lifecycle, ecommerce, and brand teams to optimize product and bundle presentation, cross-sell, and new-launch placement, and shape the promotions that keep customers coming back.

Qualifications

• DTC merchandising or retention ownership at scale with strong testing rigor.
• Ability to translate LTV math into site decisions.

Responsibilities

• Own onsite merchandising and retention strategy: product and bundle presentation, subscription offer architecture, cross-sell and new-launch placement, promos for existing customers, and the experimentation roadmap connecting site experience to lifetime value, in partnership with lifecycle, ecommerce, and brand teams.
• Develop the experimentation roadmap connecting site experience to lifetime value in partnership with lifecycle, ecommerce, and brand teams.

Job description

• Retention & Merch Strategy Mgr: Dr. Squatch LA

Retention & Merch Strategy Mgr: Dr. Squatch LA

Full-Time

Dr. Squatch is hiring a Retention & Merchandising Strategy Manager at its Marina del Rey headquarters, the strategist behind what returning customers see and buy on the brand's own site. Scent loyalty is real, once a customer finds their bar or their cologne, they rebuy for years, and the merchandising architecture that feeds bundles, subscriptions, and new-scent discovery is where that loyalty turns into revenue, the repeat-purchase engine our online-selling coverage describes.

About the Role

The Manager owns onsite merchandising and retention strategy: product and bundle presentation, subscription offer architecture, cross-sell and new-launch placement, promotional strategy for existing customers, and the experimentation roadmap connecting site experience to lifetime value, in partnership with lifecycle, ecommerce, and brand teams.

Who Should Apply

DTC strategists with merchandising or retention ownership at scale, strong testing rigor, and comfort translating LTV math into site decisions. Full-time in Marina del Rey.