Retention Agent - Personal lines

National Black MBA Association; Northern (KY); Hybrid; USD 43,000 - 53,000; Full time

Benefits offered by this job

Fully remote

Job summary

Nationwide is hiring for a fully remote associate in our Property and Casualty team, offering a competitive base salary and a structured training program.

The role emphasizes outstanding customer service, strong communication, and sales focus, with a 12‑week training schedule (10 weeks for licensed) and a permanent daytime schedule after training. Applicants must be available for the full training period.

Qualifications

• Qualified candidates will have strong customer service and communication skills and will be sales focused.

Skills

Customer service

Communication skills

Sales oriented

Job description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Your career at Nationwide with an award-winning training program that is designed to set you up for success and confidence in your new role. Qualified candidates will have strong customer service and communication skills and will be sales focused. This is a fully remote role.

Salary: Base salary of $48,000

Training: Our award-winning 12-week (10 weeks for licensed) training program schedule will be Monday–Friday, 8:00 AM - 4:30 PM CT.

Permanent Schedule:After training, associates will pivot to a permanent schedule, of 10:30am-7pm CT Monday-Friday with inclusion of shift-bid opportunities to move to other shifts at regularly-scheduled intervals. Candidates MUST be available for the full training duration and permanent work schedule.

This position cannot be hired in the following states: CA, NV, NY

Technology requirements for work from home:

• 30 mbps download/3 mbps upload
• Acceptable internet service provider technologies- broadband cable, fiber
• Wired connection between work equipment and home internet