Retaiul Department Supervisor PT Now Hiring

The TJX Companies, Inc.; Oceanside (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a vibrant and diverse team at a leading off-price retailer where every day offers new opportunities for growth. This role is perfect for those who thrive in a fast-paced environment, ensuring exceptional customer experiences while leading a team of Associates. You'll engage directly with customers, promote loyalty programs, and maintain a clean store. With a focus on training and development, you will be instrumental in fostering a culture of honesty and integrity. If you're looking to make a tangible impact in a supportive workplace, this is the opportunity for you.

Benefits

Associate discount

401(k) with company match

Child care discounts

Referral bonuses

Medical/dental/vision insurance

Paid parental leave

Paid holidays/vacation/sick days

Qualifications

• 1 year of retail experience and 6 months of leadership experience required.
• Strong understanding of merchandising techniques and customer service.

Responsibilities

• Oversees a team of Associates ensuring excellent customer service.
• Trains and mentors Associates on front end principles.
• Promotes safety awareness and maintains a safe environment.

Skills

Customer Service

Communication Skills

Organizational Skills

Leadership

Merchandising Techniques

Multi-tasking

Education

High School Diploma

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at the front of the store, ensuring prompt and courteous customer service and the promotion of loyalty programs. Leads by example by engaging with all customers and maintaining a clean and organized store. Role models outstanding customer service.

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Takes an active role in training and mentoring Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
• Addresses customer concerns and issues promptly, ensuring a positive customer experience
• Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in store shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Available to work a flexible schedule, including nights and weekends
• Strong understanding of merchandising techniques
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Able to train others
• 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) with company match; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick days; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change over time. Contact your TJX representative for more information.

In addition to our open-door policy and supportive work environment, we strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any other protected class under applicable law. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Applicants with arrest or conviction records will be considered for employment.

Address:

3221 Long Beach Road

Location:

USA TJ Maxx Store 0747 Oceanside NY

This position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.