Retailer/Cashier/Barista

Paris-Baguette; Long Branch (NJ); On-site; USD 17,000 - 22,000; Full time

Job summary

Paris Baguette in Long Branch, NJ is seeking a friendly Customer Service Associate to assist guests with orders, prepare beverages, and maintain a spotless store during business hours. You will greet customers, answer questions, and ensure every visitor feels welcome.

This role emphasizes accuracy at the Toast POS, suggesting add-ons to boost sales, and teamwork in a fast-paced environment. A positive attitude and willingness to learn about pastries and promotions are essential.

Qualifications

• Responsibilities include delivering excellent customer service, assisting guests with order decisions, and promoting menu items.

Responsibilities

• Provide excellent customer service to all customers and callers, following Paris Baguette’s high standards.
• Check quality of all pastries and desserts and rotate displays as needed.
• Prepare beverages and coffee during operating hours.
• Keep store areas clean during business hours.
• Operate Toast POS and handle cash and card transactions with accuracy.
• Greet guests with eye contact and a smile, making them feel welcome.
• Assist guests with inquiries and educate them on menu items and promotions.
• Suggestively sell to enhance guest experience and increase sales.

Job description

KNOWLEDGE AND RESPONSIBILITIES

• Providing excellent customer service to all customers that come into the establishment or call for orders following
• Paris Baguette’s high standard of excellence
• Check quality of all the products for displays and organize rotation of displays for all pastries and desserts
• Make beverages on the basis and demand during operating business hours and prepare coffee
• Always keep all areas of the store clean while operating during business hours
• Refill and organize all pasties and beverages on display
• Work with a high sense of urgency, honesty, integrity, and as efficiently as possible.
• Assisting guests with any inquiries and educating guests on menu items and any special promotions
• Operate POS system (Toast) and perform tasks such as cash handling and credit card processing with attention to accuracy
• Openness to learn about our quality products, specialty menu items, and coffee
• Pay attention to guests and greet guests by making eye contact, smiling and spreading joy!
• Understanding the guest is the center of it all
• Answering questions and assisting guests with order decisions and processes
• Knowing how to suggestively sell to enhance the guest experience and increasing sales
• Always happy to help! Our retailers want our guests and their fellow team members to feel comfortable and welcome coming to us for assistance. Smiling, spreading joy and being positive with every interaction are non-negotiables.