Retail/ Warranty Shop Foreman

Lazydays; Wildwood (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Lazydays RV is seeking a Retail/Warranty Shop Foreman who will manage all operations within the service shop. The ideal candidate will have supervisory experience and strong customer service skills, alongside a commitment to fostering team development. Join a growing team offering competitive benefits and a supportive work environment.

Benefits

Aggressive performance based pay plans

Paid training through Lazydays Career Technician Program

Competitive health and wellness benefits

Paid vacation

Employee Stock Purchase Plan

Fun work environment

Growth opportunities

Sponsorships in local communities

Tuition reimbursement plan

Paid OEM training

Qualifications

• One year of supervisor experience preferred.
• ASE certification preferred.
• Must have excellent supervisory and managerial skills.

Responsibilities

• Oversee all operations of the CLD Service Shop.
• Monitor and adjust workflow to ensure efficient daily throughput.
• Develop and train technicians through ongoing coaching and feedback.

Skills

Supervisory Skills

Customer Service

Communication

Job description

Overview

Lazydays RV is looking for a Retail/Warranty Shop Foreman to join our growing team!

Since 1976, Lazydays RV has built a reputation for providing an outstanding customer experience with exceptional service excellence and unparalleled product expertise, along with being a preferred place to rest and recharge with other RVers. By offering the top selection of RV brands from the nation’s leading manufacturers, state-of-the-art service facilities, and thousands of accessories and hard-to-find parts, Lazydays RV provides everything RVers need and want.

SUMMARY: This position is responsible for overseeing all operations of the CLD Service Shop.

Why our Technicians Choose Lazydays:

• Aggressive performance Based Pay Plans- Guarantee 40-hour work week
• Paid training- through Lazydays Career Technician Program
• The Best Dealership Facilities in the Area
• Competitive health and wellness benefits
• Paid vacation (yes, we are in the recreational sales and service industry)
• Employee Stock Purchase Plan (ESPP)
• Fun work environment (really it is!)
• Growth opportunities- the growth of our teammates preserves our culture!
• Sponsorships in our local communities—ways for you to get involved
• Tuition Reimbursement plan
• Paid OEM Training

Responsibilities

• Assess technician skills and abilities and dispatch work accordingly
• Effectively monitor and adjust workflow to ensure efficient daily throughput
• When necessary coordinate work flow with other departments to ensure on time delivery and customer expectations are achieved.
• Monitor monthly trends to delivery goals and manage/lead team to achievement
• Continually develop and train technicians through ongoing coaching, guidance and feedback
• Ensure the shop is clean and organized daily and monitor the location and care of shop tools.
• Meet with Delivery Manager and Delivery Advisors twice daily to provide status updates on progress of deliveries and overall shop operations.
• Support Shop Manager with hiring, training, motivating, counseling, and monitoring the performance of all service department techs.
• Establish and maintain good working relationships with customers to encourage repeat and referral business.
• Handle customer complaints.
• Direct technicians on proper document processing.
• Follow up on parts department orders to ensure parts availability.
• Attend all required training and company meetings

Qualifications

• One year of supervisor experience preferred
• ASE certification preferred
• Valid Driver’s License and clean driving record.
• Ability to effectively handle multiple tasks simultaneously during high-pressure situations
• Ability to read and comprehend instructions and information
• Must have excellent supervisory and managerial skills
• Must have excellent customer service and communication skills, both verbal and written.
• Ability to speak, read, write and comprehend English