Retail Warehouse Supervisor - Brisbane, CA

Fanatics Commerce; Brisbane (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Warehouse Supervisor for the Brisbane, CA facility. You will oversee inbound and outbound merchandise operations, coach staff, and ensure inventory accuracy while supporting Fanatics In-Venue Retail and events with a customer-first mindset.

Join a fast-paced team that leverages data and technology to enhance efficiency and fan experience. On-site role in Brisbane, CA with a focus on operational excellence and brand integrity.

Qualifications

• Minimum 1–2 years of experience supervising a team in retail, sales, or warehouse environment.
• Demonstrated proficiency with retail and warehouse operation systems, including POS, OpSuite, My Playbook, Service Now, and OKTA.
• Strong interpersonal and communication skills with the ability to build partnerships and coach teams.

Responsibilities

• Oversee inbound and outbound merchandise operations, including receiving, transfers, and purchase orders.
• Coach staff to uphold Fanatics' protocols and performance standards.
• Serve as on-site leader and maintain a professional, fan-focused environment.

Skills

Team supervision

Retail/Warehouse systems

Communication

Problem solving

Tools

POS system

OpSuite

My Playbook

ServiceNow

OKTA

Job description

Retail Warehouse Supervisor - Brisbane, CA

Brisbane, CA, United States

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Retail Warehouse Supervisor will play a critical role in driving operational excellence for Fanatics In-Venue Retail and Events across the Bay Area.

ROLE OVERVIEW

The Retail Warehouse Supervisor for the Brisbane Warehouse is responsible for overseeing inbound and outbound merchandise operations in support of Fanatics In-Venue Retail and Events, including key partnerships with the Golden State Warriors and San Francisco Giants. This role supervises onsite receiving, inventory transfers, purchase orders, and front-of-house operations, while coaching staff to uphold Fanatics' operational standards and brand values. The Retail Warehouse Supervisor delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Partner with the Warehouse Manager and broader leadership team to coordinate scheduling, breaks, and day-to-day staffing needs, ensuring seamless warehouse operations across all shifts.
• Build and maintain strong relationships across all levels of management to support Fanatics In-Venue Retail and Events, fostering alignment between warehouse operations and satellite locations throughout the Bay Area.
• Supervise and coach warehouse team members to meet operational excellence expectations, holding staff accountable to Fanatics' protocols and performance standards.
• Serve as Manager on Duty as needed, providing on-the-floor leadership that models a fun, professional, and confident team culture.

Fan & Customer Impact (Obsessed with Fans)

• Maintain the highest standards of professionalism and partner relationships to ensure the Fanatics brand and affiliated Teams and Leagues are always positively represented.
• Oversee purchase orders for the Golden State Warriors and San Francisco Giants, ensuring accuracy and timely fulfillment to support fan-facing retail operations.
• Coordinate merchandise delivery to Fanatics satellite locations across the Bay Area, including occasional driving to and from the Brisbane Warehouse, to ensure fans and partners receive the right product at the right time.
• Uphold a retail environment that reflects Fanatics' team and league values, contributing to a premium fan experience across all in-venue touchpoints.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Demonstrate proficiency in Fanatics and retail operation systems including POS, OpSuite, My Playbook, Service Now, and OKTA, and identify opportunities to use these tools more effectively.
• Anticipate operational challenges and act decisively to resolve issues, keeping warehouse workflows on track in a fast-paced environment.
• Build and continuously deepen product knowledge of Team and League inventory to support smarter receiving, transfers, and fulfillment decisions.
• Contribute ideas and best practices that improve warehouse efficiency, organization, and overall operational quality.

Ownership & Execution (Determined & Relentless Mindset)

• Supervise onsite receiving procedures and inventory transfers, ensuring all processes are completed according to established protocols.
• Ensure the warehouse facility and delivery truck are properly maintained, organized, and ready for daily operations.
• Balance, prioritize, and delegate multiple projects simultaneously while remaining calm and effective under pressure.
• Perform additional responsibilities as directed by the management team, demonstrating a relentless commitment to getting things done and supporting the success of the broader team.

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• Minimum 1-2 years of experience supervising or managing a team in a retail, sales, or warehouse environment.
• Demonstrated proficiency with retail and warehouse operation systems, including POS, OpSuite, My Playbook, Service Now, and OKTA.
• Ability to work independently and responsibly in a fast-paced, high-volume environment.
• Strong interpersonal and communication skills with the ability to build partnerships, coach teams, and work effectively with all levels of management.
• Ability to anticipate and solve problems decisively while balancing and delegating multiple priorities under pressure.
• Must be a minimum of 18 years of age.
• If driving responsibilities are assumed: must possess a valid driver's license, pass an MVR check, and have prior experience operating a motor vehicle; forklift certification is a plus but not required.

Education:

No specific education requirement stated in the source job description.

WORK LOCATION

On-site: Your work location will be onsite in Brisbane, CA

The salary range represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. For information about our benefits, please visit https://benefitsatfanatics.com/

Salary Range

$24.64 - $35.46 USD

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. ABOUT US Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform.

ABOUT THE TEAM Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com . Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world- including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: Build Championship Teams, Obsessed with Fans, Limitless Entrepreneurial Spirit, Determined and Relentless Mindset.

As set forth in Fanatics Commerce ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.