Retail Warehouse Product Support Lead

Bob's Discount Furniture; Nashville (TN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan with company match

Employee discount starting Day 1

Paid time off, holidays

Career development opportunities

Job summary

Bob’s Discount Furniture in Nashville seeks a Retail Product Support Lead to oversee daily warehouse operations and lead a team ensuring smooth inventory flow. You’ll support back-end processes, safety, and customer-focused service while coordinating with store teams.

You’ll lift up to 75 lbs, assemble furniture, and manage tasks with hands-on leadership in a fast-paced retail environment. Weekend/holiday shifts required; training provided.

Qualifications

• Experience in warehouse or back-end retail environments.
• Ability to lift up to 75 lbs and assemble furniture.
• Schedule flexibility for weekends and holidays.

Responsibilities

• Oversee daily warehouse operations and staff.
• Lead a team to ensure smooth inventory flow and back-end support.
• Maintain safety compliance and a customer-focused environment.

Skills

Warehouse operations

Team leadership

Inventory control

Safety compliance

Furniture assembly

Task delegation

Problem solving

Education

High school diploma or equivalent

Job description

Job Title:Retail Product Support LeadJob OverviewAre you hands-on, organized, and passionate about operational excellence? As a Retail Product Support Lead at Bob’s Discount Furniture, you’ll oversee daily warehouse operations and lead a team to ensure smooth inventory flow and back-end support. You’ll play a vital role in maintaining a safe, efficient, and customer-focused environment.Work Environment:This role is based in a retail store warehouse setting. It involves physical work including lifting up to 75 lbs., assembling merchandise, and managing product flow. It also includes cross-functional collaboration with store teams and flexibility to work retail hours, including weekends and holidays.What You’ll Bring to Bob’sAt Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strong leadership, operational know-how, and a hands-on, can-do attitude. If you thrive in a fast-paced environment and take pride in keeping things running smoothly, this is your opportunity to shine.Key Skills for SuccessCore Competencies & ExpertiseWarehouse and logistics operationsTeam leadership and staff supervisionInventory control and stock movementSafety compliance and best practicesFurniture assembly and basic mechanical skillsTask delegation and prioritizationHands-on problem-solving and decision-makingPreferred Competencies & SkillsBilingual (a plus, not required)Strong interpersonal communicationTime management and adaptability in a retail settingExperience with back-end retail operationsCustomer-focused mindsetSelf-motivated and proactive attitudeConflict resolution and coachingWho We AreAt Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country—with over 200 stores—we’re committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.How We Will Support Your SuccessWe know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.Benefits & PerksNationally provided Medical, Dental, and Vision Insurance401(k) Plan with generous company matchGenerous employee discount starting Day 1Paid time off, holidays, and your birthday offCareer development and promotion opportunitiesFinancial wellness programsAnd so much more!Our Culture & Core ValuesAt Bob’s, we believe in fostering a positive, inclusive, and skill-driven workplace. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just coworkers, we’re teammates who support and celebrate each other!Minimum QualificationsHigh school diploma or equivalent required3–5 years of management or team lead experience preferredProven success in a warehouse or back-end retail environmentAbility to work a retail schedule including weekends and holidaysMechanically inclined and able to assemble furnitureAbility to lift up to 75 lbs. safelyPhysical DemandsMust be able to lift, push, pull, or carry up to 75 lbs.Frequent walking, standing, bending, kneeling, and climbingAbility to safely assemble furniture using toolsMay operate warehouse equipment as needed (training provided)Diversity is a Core Value at Bob’sAt Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, you are valued, appreciated, and encouraged to be your authentic self. We’re proud to reflect the diverse communities we serve.Take the lead in driving back-end retail excellence—apply now and help us build the best experience, The Bob’s Way!It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.