Retail Warehouse Ops Lead, Product Support

Bob's Discount Furniture; Sevierville (TN); On-site; USD 44,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee discount

Paid time off

Career development

Financial wellness

Job summary

Bob's Discount Furniture in Sevierville, TN is seeking a Retail Product Support Lead to oversee daily warehouse operations and guide a team to ensure smooth inventory flow and back-end support.

This hands-on role emphasizes safety, efficiency, and a customer-focused mindset, with cross-functional collaboration across store teams and flexibility to work retail hours, weekends and holidays. You will mentor staff and solve on-the-floor challenges to keep the operation running smoothly.

Qualifications

• High school diploma or equivalent required.
• 3-5 years of management or team lead experience preferred.
• Proven success in a warehouse or back-end retail environment.
• Ability to work a retail schedule including weekends and holidays.
• Mechanically inclined and able to assemble furniture.
• Ability to lift up to 75 lbs. safely.

Responsibilities

• Oversee daily warehouse operations and lead a team
• Ensure smooth inventory flow and back-end support
• Maintain a safe, efficient, and customer-focused environment
• Collaborate cross-functionally with store teams
• Work retail hours including weekends and holidays

Skills

Team leadership

Warehouse operations

Inventory control

Safety compliance

Furniture assembly

Problem-solving

Education

High school diploma or equivalent

Job description

Bob's Discount Furniture in Sevierville, TN is seeking a Retail Product Support Lead to oversee daily warehouse operations and guide a team to ensure smooth inventory flow and back-end support.

This hands-on role emphasizes safety, efficiency, and a customer-focused mindset, with cross-functional collaboration across store teams and flexibility to work retail hours, weekends and holidays. You will mentor staff and solve on-the-floor challenges to keep the operation running smoothly.