Retail Warehouse Associate

RPMGlobal; Vancouver (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Profit sharing up to 3%

401K with up to 6% employer match

Advancement opportunities

Employee assistance program

Referral bonus

Disability and life insurance

Employee discount

Tuition reimbursement

On-demand pay

Paid holidays and time off

Job summary

Wilco is seeking a Retail Warehouse Associate to greet customers, load warehouse, yard, and eComm merchandise, and provide product information. You will unload, check in, stock, and keep areas clean, while following safety procedures and established standards.

Responsibilities include operating a forklift, delivering store merchandise, and assisting with merchandising and store maintenance. A valid license, ability to lift heavy loads, and year-round indoor/outdoor work are required.

Qualifications

• Customer service experience in retail
• Valid driver's license and clean driving record
• Must be 18+ due to forklift operation
• Ability to lift up to 120 lb and 50 lb frequently

Responsibilities

• Greet customers and provide product information for warehouse and yard items
• Unload, check in, and stock warehouse and yard merchandise
• Safely operate forklift and delivery vehicles
• Execute eComm activities as required by BOPIS
• Keep warehouse and yard areas clean and orderly
• Assist with merchandising, signing, and store maintenance
• Deliver merchandise to customers as needed
• Maintain familiarity with specialty accounts and assist customers

Skills

Customer service

Forklift operation

Driver's license

Arithmetic skills

Product recognition

Age 18+

Tools

Forklift

Job description

Retail Warehouse Associate

JOB PURPOSE

To deliver on the mission of Wilco by profitably providing superior customer service.

JOB SUMMARY:

Greet customers and load warehouse products, yard products, and eComm merchandise. Provide product information and keep warehouse and yard areas clean and orderly. Unload, check in, and stock warehouse and yard area merchandise.

Responsibilities

• Provide customer service and product information to customers on warehouse and yard products.
• Safely and carefully carry out load and transport merchandise using established standards, policies, and processes.
• Ensure a safe working environment by wearing appropriate safety garments and following all safety procedures.
• Execute eComm activities as required by BOPIS.
• Keep store warehouse and outside facility areas clean and orderly using our daily warehouse and yard recovery process.
• Unload, check in, and stock warehouse and yard merchandise utilizing established procedures.
• Responsible for properly securing warehouse, yard, and lot merchandise at Wilco Stores and while using equipment/vehicles.
• Keep the store stocked with merchandise warehoused or stored in the yard or warehouse.
• Safely operate forklift and delivery vehicles.
• Assemble store merchandise as directed by managers.
• Maintain and comply with established retail standards.
• Deliver store merchandise to customers.
• Participate in merchandising, signing, and store maintenance as assigned.
• Maintain familiarity with Wilco’s various specialty accounts and offer to customers as needed.
• Other responsibilities and tasks as assigned.

Special Skills/Training

• Ability to interact effectively with customers and co-workers.
• Skill to operate a forklift and other facility equipment safely and efficiently.
• Valid driver’s license with a clean driving record.
• Ability to perform arithmetic calculations.
• Skill at product recognition.
• 18 years of age minimum due to forklift operation requirement.

Benefits

• Medical, dental, and vision health insurance
• Profit Sharing Program - up to 3% of your annual wages
• 401K Retirement Plan with up to 6% Employer Match
• Advancement Opportunities
• Employee Assistance Program
• Referral Bonus- refer a friend or family member
• Long-term disability and Life/AD & D Insurance
• Generous Employee Discount
• Tuition Reimbursement
• On-Demand Pay
• Holidays and paid time off.

Physical Requirements

• Prolonged standing and repetitive bending.
• Ability to lift 120lb (hay bales) and up to 50lbs frequently.

Working Conditions

• Year-round indoor and outdoor work.

About Wilco

Dating back to the early 1930s, Wilco, a growing retailer, has stood the test of time by maintaining focus on our values and never losing our passion for customer service. Wilco is progressive and unlike the standard “farm store”. With a variety of departments including Garden, Pet and Animal Supply, Hardware, Paint, Clothing, and Pet Grooming, partnered with personalized service, our customers consider Wilco a preferred retail destination. Wilco has been named a Top Workplace in Oregon and SW Washington by the Oregonian from 2012 - 2023. We are dedicated to our team and attribute this distinction to them. Hiring Veterans / Military Friendly

Wilco is an Equal Opportunity Employer. We recognize and encourage the valuable and enriching contribution that people from all backgrounds and experiences bring to our organization. As a values-based cooperative, we believe all individuals should be treated on the basis of merit without prejudice.

*Employment is contingent upon the successful completion of a drug screen and criminal background check, consistent with applicable law.

#LI-DNI