Retail Visual Merchandise Supervisor - Flagship Mitchell & Ness

Fanatics; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

Fanatics Commerce seeks a Visual Merchandising Lead to drive sales through strategic product placement, store presentation, and data-informed merchandising. This role blends creativity with analytics by leveraging sales trends, inventory data, and customer behavior to optimize the in-store experience and maximize revenue.

As a keyholder and store leader when needed, you will execute standards, analyze trends, and guide the team to deliver compelling brand storytelling and profitable in-store

Qualifications

• 1–3+ years of retail experience, with visual merchandising focus.
• Previous supervisory or leadership experience preferred.
• Strong understanding of retail KPIs (sales, sell-through, conversion, AOV).
• Ability to interpret data and translate insights into merchandising strategies.
• Creative eye for product presentation and brand storytelling.

Responsibilities

• Execute and maintain visual merchandising standards aligned with the Fanatics brand.
• Analyze sales data, product performance, and customer trends to inform merchandising decisions.
• Determine product placement, floor sets, and key item positioning to maximize sales.
• Own floor flow, signage, and storytelling to enhance the customer journey.
• Partner with store leadership on assortment planning and inventory prioritization.
• Ensure timely execution of new product launches, promotions, and seasonal transitions.
• Train associates on visual standards and product presentation expectations.
• Use in-store insights to refine layout and merchandising to improve overall sales performance.
• Maintain cleanliness and organization of all displays and stock areas.
• Act as Manager on Duty, including opening/closing responsibilities.

Skills

Retail experience

Supervisory experience

Retail KPIs

Data interpretation

Brand storytelling

Customer engagement

Communication

Organizational skills

Flexible availability

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

Who We Are

We represent authentic, high-quality vintage sports apparel, honoring sports history through meticulously crafted jerseys, hats, and gear from the NBA, NFL, MLB, and beyond. Mitchell & Ness is known for its Nostalgia collections, historically accurate designs, and partnerships that bridge sports heritage with modern streetwear culture. We celebrate iconic athletes, legendary moments, and the fans who live at the intersection of sport, fashion, and culture.

We’re more than just a leader in licensed sports merchandise; we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: we Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset.

The Opportunity

The Visual Merchandise Lead is responsible for driving sales through strategic product placement, store presentation, and data-informed merchandising decisions. This role blends creativity with analytics by leveraging sales trends, inventory data, and customer behavior to optimize the in-store experience and maximize revenue. This position also serves as a keyholder and store leader when needed.

How You Will Make An Impact

• Execute and maintain visual merchandising standards aligned with the Mitchell & Ness brand
• Analyze sales data, product performance, and customer trends to inform merchandising decisions
• Determine product placement, floor sets, and key item positioning to maximize sales
• Own floor flow, signage, and storytelling to enhance the customer journey
• Partner with store leadership on assortment planning and inventory prioritization
• Ensure timely execution of new product launches, promotions, and seasonal transitions
• Train associates on visual standards and product presentation expectations
• Use in-store insights to refine layout and merchandising to improve overall sales performance
• Maintain cleanliness and organization of all displays and stock areas
• Act as Manager on Duty, including opening/closing responsibilities

What You Bring To The Team

• 1–3+ years of retail experience, with a focus on visual merchandising preferred
• Prior supervisory or leadership experience preferred
• Strong understanding of retail KPIs (sales, sell-through, conversion, AOV)
• Ability to interpret data and translate insights into actionable merchandising strategies
• Creative eye for product presentation and brand storytelling
• Proven ability to engage customers in a positive, approachable, and brand-aligned manner
• Strong verbal communication skills with the ability to interact effectively with customers and team members
• Demonstrated ability to work in a fast-paced, customer-focused environment
• Strong organizational and execution skills
• Flexible availability, including evenings, weekends, and holidays

At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:

• Build Championship Teams
• Obsessed with Fans
• Limitless Entrepreneurial Spirit
• Determined and Relentless Mindset

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