Retail Territory Representative - Cincinnati

CertainTeed; Cincinnati (OH); On-site; USD 71,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Flexible spending accounts

Employee assistance program

Job summary

CertainTeed is seeking a Retail Territory Representative to drive sales and category growth across insulation, roofing, screens and other product lines in the Cincinnati area.

You will manage a territory, conduct store visits, deliver product training, and build strong relationships with store leadership, contractors and sales reps while promoting safety and adherence to brand standards.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 2-5+ years of experience in retail sales, territory sales, merchandising, or related field.
• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Knowledge of sales, merchandising, product promotion, customer engagement and marketing principles.
• Experience delivering product demonstrations, training, and customer-facing sales support.

Responsibilities

• Manage and grow an assigned retail territory, driving sales and category growth.
• Conduct regular store visits to support retail execution and customer engagement.
• Promote safety culture and ethical conduct.
• Deliver product training, demonstrations, and presentations on product features.
• Build relationships with store leadership, managers, pro customers, and contractors.
• Collaborate with sales leadership and cross-functional teams on initiatives.
• Support events, promotions, launches, and merchandising resets.
• Execute merchandising programs and maintain point-of-purchase displays.
• Track sales activities, customer interactions, and pricing through CRM tools.
• Identify opportunities to expand product representation in-store and online.
• Coordinate marketing programs to increase product awareness and sales.

Skills

Retail sales

Territory sales

Merchandising

Account management

Building materials

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

CRM tools

Virtual meeting platforms

Job description

**The successful candidate should reside in the Cincinnati Area**

The Retail Territory Representative (RTR) supports sales, training, merchandising, and customer engagement across an assigned retail territory. Reporting to the appropriate sales leader, this role is responsible for driving growth across multiple retail product categories and strategic retail accounts. The RTR serves as the primary field contact for retail customers, driving sales growth, strengthening customer relationships, ensuring merchandising excellence, and supporting the CertainTeed strategy.

Key Responsibilities:

• Manage and grow an assigned retail territory, driving sales and category growth across insulation, roofing, screens, and other retail product lines.
• Conduct regular store visits to support retail execution, merchandising, customer engagement, and sales growth.
• Promote and uphold CertainTeed/Saint-Gobain's safety culture through safe work practices and ethical conduct.
• Deliver product training, demonstrations, and presentations on product features, installation methods, and selling techniques.
• Build and maintain strong relationships with store leadership, department managers, associates, pro customers, contractors, and sales representatives.
• Partner with sales leadership, national account teams, and cross-functional stakeholders to support strategic initiatives and business growth.
• Support contractor events, promotions, product launches, merchandising resets, store conversions, and new product introductions.
• Execute merchandising programs and maintain point-of-purchase displays to ensure effective product presentation and brand visibility.
• Track sales activities, customer interactions, competitive intelligence, pricing, assortment, and merchandising compliance through CRM tools.
• Identify opportunities to expand product representation in-store and online.
• Coordinate marketing and promotional programs designed to increase product awareness and sales performance.
• Achieve territory objectives while delivering exceptional service and support to retail partners and customers.

Other Duties:

• Serve as a trusted business partner through strong customer service, professionalism, and relationship-building skills.
• Work independently while effectively managing multiple priorities in a fast-paced environment.
• Participate in Retail Core Team meetings and support retail growth strategies.
• Collaborate with Retail, National Accounts, Marketing, and Business Unit teams to achieve territory objectives.
• Analyze retail opportunities and help resolve operational, merchandising, and sales challenges.
• Adapt to changing customer needs, market conditions, and business priorities.
• Perform additional duties and special projects as assigned.

What do you bring?

• Bachelor’s degree or equivalent combination of education and experience.
• 2-5+ years of experience in retail sales, territory sales, merchandising, account management, building materials, home improvement, or a related field preferred.
• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Knowledge of sales, merchandising, product promotion, customer engagement, and marketing principles.
• Experience delivering product demonstrations, training, presentations, and customer-facing sales support.
• Strong presentation, communication, listening, and influencing skills, both written and verbal.
• Interest in promoting, demonstrating, and training others on building materials and related products.
• Excellent organizational, analytical, and time-management skills with the ability to manage multiple priorities.
• Strong interpersonal and relationship-building skills with a collaborative, team-oriented approach.
• Self‑motivated with the ability to work independently in a fast‑paced environment with minimal supervision.
• Customer‑focused mindset with strong problem‑solving abilities and attention to detail.
• Ability to adapt to changing business needs, market conditions, and customer requirements.
• Valid driver's license and ability to travel extensively within the assigned territory, including overnight travel as needed.

What are our perks?

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

• Health and Well-being – Supporting your wellbeing, to thrive in life and work.
• Medical, Prescription Drug, Vision, and Dental Insurance
• Healthcare Saving Account and Flexible Spending Account options
• LiveWell Wellness Program
• Employee Assistance Program (EAP)
• Paid Time Off and Paid Parental Leave
• Retirement and Protection - Helping to make the future life you want a reality.
• 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan
• Company-provided Life Insurance, AD&D, Short-Term Disability
• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and
• Additional Benefits – Helping shape the experience and impact you want
• Identity Theft Protection
• Auto and Home Insurance
• Pet Insurance and Discounts
• Back-up Child and Elder Care

Certain locations require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer potential candidates. Provided is the national pay range for this position which is $70,500 to $109,500 per year. However, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 9% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $76,800 to $119,300. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.

Why work for us?

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

Being a worldwide leader in light and sustainable construction, Saint-Gobain designs, manufactures, and distributes materials and services for the construction and industrial markets. Its integrated solutions for the renovation of public and private buildings, light construction, and the decarbonization of construction and industry are developed through a continuous innovation process and provide sustainability and performance. The Group’s commitment is guided by its purpose, “Making the World a Better Home.