Retail Tech Sales Consultant - Commission Eligible

Comcast Technology Solutions; Reading (Berks County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

XFINITY courtesy services

Discount Universal tickets

Paid parental leave

Tuition reimbursement

Paid time off

401K with 6% match

Job summary

Comcast is seeking a friendly Retail Sales Consultant in Reading, PA to engage customers, demonstrate Xfinity products, and deliver exceptional service. You will help customers understand their statements, process payments, and upgrade services while driving sales and fostering a positive store atmosphere.

The role emphasizes product knowledge, teamwork, and a proactive approach to achieving targets, with on-the-job training and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer-service skills.
• Ability to learn and explain complex products to customers.

Responsibilities

• Engage customers with enthusiasm and demonstrate product features to enhance shopping experience.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets with diligent follow-up and service excellence.
• Help customers interpret and pay bills in-store and update account data as needed.
• Answer questions about services, upgrade levels, and general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level understanding and passion around technology and Comcast offerings.
• Maintain detailed product knowledge including competitive information.
• Contribute to a fun and competitive in-store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is seeking a friendly Retail Sales Consultant in Reading, PA to engage customers, demonstrate Xfinity products, and deliver exceptional service. You will help customers understand their statements, process payments, and upgrade services while driving sales and fostering a positive store atmosphere.

The role emphasizes product knowledge, teamwork, and a proactive approach to achieving targets, with on-the-job training and comprehensive benefits.