Retail Tech Installation Consultant - Remote

NCR Voyix; North Carolina; Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in digital commerce solutions is seeking a Retail Tech Installation Consultant. This remote role involves pre-installation consultation, installation support, and post-installation user training. The ideal candidate will have strong technical knowledge and extensive experience in retail tech installation.

Qualifications

• 10-15 years of experience in retail store tech installation.
• Ability to interpret technical documentation and work independently or in teams.

Responsibilities

• Understand the global retail market and NCR offerings for revenue growth.
• Conduct system testing, provide user training, and resolve technical issues.

Skills

Communication

Problem Solving

Customer Service

Tools

Networking

Audio-Visual Systems

Security Systems

Job description

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About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. Headquartered in Atlanta, Georgia, with approximately 16,000 employees across 35 countries, NCR VOYIX has been a leader in consumer transaction technologies for nearly 140 years. We are transforming store, restaurant, and digital banking experiences with cloud-based SaaS and services.

Our mission is to enable retail, restaurant, and financial institutions to exceed their goals through innovative technology, operational excellence, and customer satisfaction. We partner with the world's leading brands and leverage our expertise to create exceptional consumer experiences.

Position Summary & Key Responsibilities:

1. Understand the global retail market and NCR offerings to develop opportunities for revenue growth and margin improvement.
2. Pre-installation consultation: assess customer needs, review installation plans, and provide system functionality and training information.
3. Installation support: collaborate with technicians, troubleshoot issues, and ensure proper setup.
4. Post-installation: conduct system testing, provide user training, and resolve technical issues.
5. Maintain technical knowledge of products, industry trends, and documentation.
6. Onboard new offerings, standardize deployment processes, and manage cost reductions.

Required Skills:

• Strong technical knowledge in networking, audio-visual, or security systems.
• 10-15 years of experience in retail store tech installation.
• Excellent communication, problem-solving, and customer service skills.
• Ability to interpret technical documentation and work independently or in teams.

Preferred Experience:

• Retail industry domain knowledge.
• Knowledge of NCR products and retail architectures.

Offers are conditional upon passing screening criteria. NCR Voyix values diversity and equal opportunity in employment.