Retail Tech & Entertainment Sales Consultant

Comcast Corporation; Falmouth (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Day-One benefits

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with 6% match

Job summary

Comcast in Massachusetts is seeking a motivated Retail Sales Associate to engage customers, explain product features, and deliver outstanding service in our store.

You will meet sales targets, assist with account questions, and promote Comcast/Xfinity offerings while maintaining a friendly, professional environment.

Ideal candidates have a high school diploma, flexible schedule including evenings and weekends, and the ability to lift boxes up to 25 pounds.

Qualifications

• Flexibility to work evenings, weekends and holidays as needed.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift up to 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance shopping experience.
• Providing outstanding customer service with all interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in-store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding of technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment to connect products with customers’ lifestyles.

Skills

Customer Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast in Massachusetts is seeking a motivated Retail Sales Associate to engage customers, explain product features, and deliver outstanding service in our store.

You will meet sales targets, assist with account questions, and promote Comcast/Xfinity offerings while maintaining a friendly, professional environment.

Ideal candidates have a high school diploma, flexible schedule including evenings and weekends, and the ability to lift boxes up to 25 pounds.