Retail Tech Advocate — High Commission & Day-One Benefits

Comcast; Daly City (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental & Vision coverage

XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with 6% match

Job summary

Comcast Xfinity in Daly City is looking for a retail sales associate to engage customers, demonstrate features, and help achieve sales targets while delivering outstanding service.

The role emphasizes product knowledge, brand ambassador duties, and a flexible schedule including evenings and weekends. Base pay is $18.75 per hour with a total target compensation of $27.13 when commissions are included, plus comprehensive benefits.

Qualifications

• High School Diploma or GED is required.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store.

Responsibilities

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service in all interactions.
• Meet/exceed sales targets with diligent follow-up and service excellence.
• Help customers interpret account statements and pay bills.
• Answer questions on services, modify account data, upgrade services.
• Act as brand ambassador for Comcast/Xfinity.
• Demonstrate expert-level knowledge of Comcast products and services.
• Maintain detailed sales knowledge including competitors.
• Contribute to a fun, competitive environment.
• Adhere to retail policies and maintain a professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma/GED

Job description

Comcast Xfinity in Daly City is looking for a retail sales associate to engage customers, demonstrate features, and help achieve sales targets while delivering outstanding service.

The role emphasizes product knowledge, brand ambassador duties, and a flexible schedule including evenings and weekends. Base pay is $18.75 per hour with a total target compensation of $27.13 when commissions are included, plus comprehensive benefits.