Retail Tech Advisor - Day-One Benefits & Uncapped Pay

Comcast Corporation; Troy (MI); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Day-One benefits!

Medical, Dental, Vision coverage

Tuition reimbursement up to $8,000 (FT

Job summary

Comcast Xfinity is hiring for an in-store Retail Sales Associate. You will engage customers, demonstrate product features, and provide outstanding service while meeting sales targets. You will help customers with account questions, upgrades, and general service requests in a fast-paced store environment.

We value enthusiasm, reliability, and a customer-focused attitude. The role includes day-one benefits, a comprehensive compensation plan, and opportunities to advance within a Fortune 50 company.

Qualifications

• High School Diploma or equivalent required.
• Ability to adapt to a flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment!
• We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for an in-store Retail Sales Associate. You will engage customers, demonstrate product features, and provide outstanding service while meeting sales targets. You will help customers with account questions, upgrades, and general service requests in a fast-paced store environment.

We value enthusiasm, reliability, and a customer-focused attitude. The role includes day-one benefits, a comprehensive compensation plan, and opportunities to advance within a Fortune 50 company.