Retail Team Member II - FT - 243 Six Mile (Mount Pleasant)

Davita Inc.; Mount Pleasant (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company seeks Retail Team Member II for their Mount Pleasant location. The role involves providing excellent customer service, processing donations, and maintaining store displays. Candidates should embrace a culture of diversity and support inclusive practices while working in a team environment.

Qualifications

• Experience in customer service roles.
• Demonstrated ability to work within a team environment.
• Basic proficiency with point-of-sale systems.

Responsibilities

• Delivers Amazing Customer Experiences.
• Sorts, prices, and stocks donations for sale.
• Accurately utilizes point-of-sale system.

Skills

Customer Service

Teamwork

Cash Handling

Sorting

Job description

Summary
As the face of Palmetto Goodwill's retail locations, team members in the Retail Team Member II position provide Amazing Customer Experiences while receiving donations, processing donations, or maintaining efficient merchandising and sale of donations.
Essential Duties and Responsibilities
* Delivers ACE (Amazing Customer Experience) to all internal and external customers.
* Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
* Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
* Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
* Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
* Sorts, prices, and stocks hardline donations for sale according to established expectations.
* Sorts, tags, and stocks softline donations for sale according to established expectations.
* Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
* Accurately records donations, production of merchandise and specified tasks.
* Meets established production goals corresponding to role in retail location.
* Maintains clean work environment.
* Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
* Reports known or suspected security and/or theft problems to a member of store management,
appropriate District Manager, and/or Asset Protection department.
* Complies with all agency policies, procedures, and safety standards throughout all work areas;
maintains same to meet CARF, Department of Labor, and other regulatory standards.
* Maintains safety standards in the store and reports any exceptions to store management.
* Performs other job-related duties as assigned by a member of store management.