Merchandising & Customer Service Specialist

Dollar General; Smithville (TN); On-site; USD 17,000 - 19,000; Full time

Job summary

Dollar General is seeking a store team member to serve customers, maintain displays, stock shelves, and operate the cash register. The role emphasizes teamwork, safety, and efficient merchandising in a fast-paced retail environment.

Responsibilities include unloading shipments, setting up plan-o-grams, stocking merchandise, assisting customers, and maintaining cleanliness. High school diploma preferred, with emphasis on reliable, customer-focused performance.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Receive, open and unpack cartons; store merchandise or stock floor.
• Build merchandise displays and face shelves.
• Stock merchandise and rotate stock.
• Restock recovered merchandise.
• Assist customers by locating merchandise and answering questions.
• Greet customers and operate the register; handle payments and bag items.

Skills

Interpersonal skills

Safety policies

Plan-o-gram reading

Cash handling

Math skills

IBM cash register

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store team member to serve customers, maintain displays, stock shelves, and operate the cash register. The role emphasizes teamwork, safety, and efficient merchandising in a fast-paced retail environment.

Responsibilities include unloading shipments, setting up plan-o-grams, stocking merchandise, assisting customers, and maintaining cleanliness. High school diploma preferred, with emphasis on reliable, customer-focused performance.