Retail Team Manager

Philip Morris International U.S.; New Brunswick (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Philip Morris International (PMI) is seeking a Retail Team Manager to lead regional teams across the United States. The role focuses on directing field teams, building business plans, and driving distribution, merchandising, and revenue growth.

Ideal candidates will have 3–5+ years in retail sales, strong planning and leadership skills, and proficiency with Outlook, Excel, Salesforce, and data tools. Fluency in English and legal work authorization in the U.S. are required.

Qualifications

• Bachelor's degree preferred.
• 3-5+ years of retail sales, wholesale grocery or route sales required.
• Strong planning, organizational, leadership, coaching, and teamwork skills.
• Strong verbal and written presentation skills.
• Strong analytical skills in understanding complex data to develop actionable initiatives.
• Proficiency with Outlook/PowerPoint/Excel/Word, MSA data, Salesforce, and syndicated data.
• Fluent in English.
• Legally authorized to work in the U.S.

Responsibilities

• Manages and provides direction to all assigned team members in support of company and regional objectives.
• Develops and executes effective business plans at accounts assigned to him/her.
• Oversees routing and call coverage to ensure merchandising objectives are met.
• Analyzes business opportunities and develops execution plans for geography.
• Works with team to grow operating profits and revenue year to year.
• Communicates goals and provides visibility to performance against goals.
• Evaluates business results and recommends change strategies.
• Guides team with policies and operating strategies for consistency.
• Manages data collection for timely reporting of retail metrics.

Skills

Leadership

Coaching

Communication

Analytical skills

Planning

Teamwork

Presentation skills

Education

Bachelor's Degree

Tools

Microsoft Outlook

PowerPoint

Excel

Word

MSA data

Salesforce

Syndicated data

Job description

Be a part of a revolutionary change! At Philip Morris International (PMI), we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future. With huge change, comes huge opportunity. So, if you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

Swedish Match North America LLC, develops, manufactures, and sells quality products with market-leading brands such as ZYN nicotine pouches and other smokeless tobacco products. Our vision is "A world without cigarettes," and our mission is to provide adult consumers with alternatives that are enjoyable but have a lower risk than smoking. We are one of the fastest-growing consumer-packaged-goods (CPG) producers and ZYN is the number one selling nicotine pouch in the US. In order to continually promote and create innovative products that support our vision, we are currently seeking a Retail Team Manager for various locations across the US.

This Retail Team Manager position sits with our Swedish Match affiliate.

Your 'day To Day'

• Manages and provides direction to all assigned team members in support of the achievement of Company and Regional business objectives.
• Personally develops and executes effective business plans at accounts assigned to him/ her.
• Oversees and manages appropriate routing and call coverage of team members to ensure proper execution of distribution and merchandising objectives.
• Analyzes the business building opportunities and develops executional plans for his/ her geography to accomplish company, region and district goals and initiatives.
• Oversees and manages team to develop strategic business plans that will grow operating profits and revenue year to year with his/her assigned customer group. The focus will be against distribution, merchandising execution, identifying region growth opportunities and category management.
• Communicate clearly goals and provide visibility to performance against goals.
• Assess and evaluate the business results of all customers and recommend change strategies as needed.
• Understands and translates national and regional policies, procedures and operating strategies and plans to his/ her team.
• Accurately manages operational data collection from team to ensure timely reporting of retail and account metrics to Market Sales Manager
• Provides on-going development feedback and support to team to address opportunities adhering to Performance Management principles and standards
• Collaborates effectively with BDM and SAM/ KAM to ensure alignment of executional objectives within market in service of providing appropriate direction to TSMs.
• Strives for operational excellence with efficient & effective use of resources
• Collaborates and actively engages with Talent Acquisition in recruitment process for new TSMs in accordance with company recruiting and selection guidelines and policies.
• Develops and ensures alignment of personalized development plans for direct reports based on Sales Competency Model.
• Provide ongoing coaching to support team development in accordance with Performance Management standards and principles and Sales Competency Model
• Communicates with Impact consistently with team, cross-functional partners and his/ her customers.
• Creates a culture that fosters cooperation, credibility, candor, consistency, acting with integrity and a commitment to exceptional performance across the team and with cross-functional partners.

Who We’re Looking For

• Bachelor’s Degree preferred.
• 3-5+ years of retail sales, wholesale grocery or route sales required.
• Strong planning, organizational, leadership, coaching, and teamwork skills required.
• Strong verbal and written presentation skills required.
• Strong analytical skills in service of understanding complex data to develop actionable initiatives to address business opportunities required.
• Strong understanding and utilization of resources such as:
• Microsoft Outlook, Power Point, Excel, Word
• MSA data
• Salesforce (MAFs, store lists, trade programs, campaigns, customer contact information, authorized items)
• Syndicated data
• Fluent in English
• Legally authorized to work in the U.S.

Annual Base Salary Range

$90,000 to $120,000

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI’s affiliates first entered the U.S. market following the company’s acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS electronically heated tobacco devices and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

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