Retail Team Leader - Elevate Customer Experience

R552US Shoe Palace Corporation; West Covina (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Team-based culture

Job summary

Shoe Palace is seeking an Assistant Manager in California to lead a front-line team and ensure an outstanding customer experience. You will support daily store operations, coach staff, and stay current with product knowledge in a fast-paced retail setting.

Strong leadership, 4 years of customer service experience, and open weekend availability are required. The role offers a flexible schedule and opportunities for growth within one of the nation’s trusted athletic footwear retailers.

Qualifications

• Experience in retail or customer service is required.
• 4 years experience in customer service.
• Preferred 1 year in management.

Responsibilities

• Assist the manager to run store operations at a high level.
• Take ownership and manage the location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive the best possible experience.
• Learn and maintain up-to-date product knowledge.
• Keep the store clean, neat, and organized.

Skills

Leadership

Customer service

Communication

Motivation

Team building

Job description

Shoe Palace is seeking an Assistant Manager in California to lead a front-line team and ensure an outstanding customer experience. You will support daily store operations, coach staff, and stay current with product knowledge in a fast-paced retail setting.

Strong leadership, 4 years of customer service experience, and open weekend availability are required. The role offers a flexible schedule and opportunities for growth within one of the nation’s trusted athletic footwear retailers.