Retail Team Leader — Customer Experience & Growth

R552US Shoe Palace Corporation; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Discounts on products

Growth opportunities

Exciting work environment

Retail is not dead… come and see it!

Job summary

Shoe Palace Corporation is seeking an Assistant Manager to lead the store team toward delivering outstanding customer experiences. You will support the manager in daily operations, coach staff, and ensure the store runs smoothly on a fast-paced retail floor.

This role requires at least 4 years in customer service or retail, with a dynamic, outgoing personality and leadership potential. Weekend availability is a must; growth and team-focused environment offered.

Qualifications

• Enthusiastic leader with customer-focused mindset.
• Experience in retail and service roles.
• Available to work weekends and flexible hours.

Responsibilities

• Assist the manager in operating the store at a high level.
• Take ownership and manage the location on shift.
• Evaluate employee performance and coach for improvement.
• Ensure customers receive an exceptional experience.
• Maintain up-to-date product knowledge.
• Keep the store clean, organized, and inviting.

Skills

Leadership

Customer service

Retail experience

Communication skills

Job description

Shoe Palace Corporation is seeking an Assistant Manager to lead the store team toward delivering outstanding customer experiences. You will support the manager in daily operations, coach staff, and ensure the store runs smoothly on a fast-paced retail floor.

This role requires at least 4 years in customer service or retail, with a dynamic, outgoing personality and leadership potential. Weekend availability is a must; growth and team-focused environment offered.