Retail Team Leader

Intercity Packers Ltd.; Rockford (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits on day one

401(k) with company match

Profit sharing after 90 days

Holidays off

Job summary

Gordon Food Service in Rockford, IL is hiring for a store associate position. This role involves opening and closing the store, assisting with daily operations, unloading deliveries, stocking merchandise, and delivering friendly customer service to shoppers.

We offer a retail-focused schedule with health benefits from day one, a 401(k) with company match, profit sharing after 90 days, holidays off, and room to grow into leadership roles within the team.

Qualifications

• 1-2 years of retail experience with progressively increasing responsibility.
• Basic computer skills required.
• Schedule includes days, evenings, weekends and holidays.
• Must be at least 18 years old.

Responsibilities

• Opening and closing the Store.
• Help complete daily Store operations and tasks for the day.
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality.
• Providing exceptional customer service - building relationships, problem-solving, and building sales.
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers.
• Helping to build and train the team.
• Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

Skills

Retail experience

Customer service

Cash handling

Education

High School Diploma / GED

Tools

Slicing equipment

Walkie lifts

Forklifts

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Pay: $18+/hour starting wage (based on experience)

Location - 6955 Garret Lane, Rockford, IL 61107

Work/Life balance - We offer a great retail schedule! Store Hours: Monday to Saturday 7AM - 7PM and Sunday 9AM - 6PM

Benefits

• Healthcare Benefits available on the first day!
• You take care of our customers, so we take care of you!
• Immediate Retirement Savings - 401(k) retirement plan with company match!
• No waiting period required!
• Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter Advancement - We have leaders that began as Sales Associates!

Be part of it! As part of the leadership team, you will make an impact by:

Responsibilities

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team!
• Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

Requirements

• Have 1-2 years of retail experience with progressively increasing responsibility
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required) High School Diploma / Equivalent Successfully pass our pre-employment checks, including a drug screen and criminal background check Basic computer skills will be required

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.

All Gordon Food Service locations are tobacco‑free. Gordon Food Service is a drug‑free workplace and conducts pre‑employment drug tests.

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter‑and‑egg delivery service, it has grown into the largest family‑operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.