Retail Team Leader

Gordon Food Service; Illinois; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare Benefits available on the 1

401(k) retirement plan with company-mt

Holidays Off

Advancement opportunities

Job summary

Gordon Food Service in Orland Park, IL is hiring for a Retail Team Leader (Key Holder). This role supports store operations, delivers friendly customer service, and drives sales with strong stock and inventory management skills.

You will open/close the store, supervise cash handling, train team members, and help maintain store conditions while providing an exceptional shopping experience. Starting wage is $20+ per hour, based on experience.

Qualifications

• 1–2 years of retail experience with increasing responsibility.
• High School Diploma or equivalent required.
• Comfort with operating POS systems and basic store equipment.

Responsibilities

• Open and close the store.
• Assist in daily store operations and tasks.
• Unload deliveries, stock shelves, and rotate products.
• Maintain merchandise quality and proper food handling.
• Provide exceptional customer service and build sales.
• Cash handling and deposits, manage registers.
• Support training and supervision of sales associates.

Skills

Customer service

Inventory management

POS operation

Team leadership

Cash handling

Education

High School Diploma / Equivalent

Tools

Walkie forklift

Slicing equipment

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you…

Pay: $20+/hour starting wage (based on experience)

Location - 15606 Harlem Ave, Orland Park, IL 60462

Work/Life balance - We offer a great retail schedule! Store Hours: Monday to Saturday 7AM - 7PM and Sunday 9AM - 6PM

Check out this video to learn more about our Stores!

Benefits

• Healthcare Benefits available on the first day!
• Immediate Retirement Savings - 401(k) retirement plan with company match!
• No waiting period required!
• Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day, and Easter
• Advancement - We have leaders that began as Sales Associates!

As a Retail Team Leader (Key Holder), you are on your way to increased responsibility and future growth into leadership! This is a great opportunity for someone that has a passion for customer service, is detail-oriented for stocking and inventory management, and is skilled in operating point of sale and maintaining Store conditions.

Responsibilities

• Opening and closing the Store
• Help complete daily Store operations and tasks for the day
• Assists in unloading all merchandise from delivery trucks, organizes merchandise, and transfers merchandise from stockroom to store.
• Maintaining merchandise - product rotation, proper food handling, receiving, ensure product quality
• Providing exceptional customer service - building relationships, problem-solving, and building sales
• Cash handling - bank deposits, getting change for cashiers, setting and counting down registers
• Helping to build and train the team! Develop leadership skills while aiding in supervising sales associates in the performance of their assigned duties

Requirements

• Have 1-2 years of retail experience with progressively increasing responsibility
• Physical Requirements: Ability to regularly lift up to 50 lbs with frequent lifting above shoulder height
• Schedule Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays
• Ability to safely operate power equipment, such as slicing equipment, walkie lifts and forklifts where applicable
• This job may require you to occasionally respond to alarm calls during non-working hours and have the flexibility to work shifts at other stores in your local geographic area
• You must be a minimum of 18 years old (required)
• High School Diploma / Equivalent

Note: Please make sure you use a valid email so we can follow up with you and let you know what's happening in the process.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words "Accommodation Request" in your subject line.

All Gordon Food Service locations are tobacco-free. Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.

For more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. From a butter-and-egg delivery service, it has grown into the largest family-operated foodservice business in North America. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores.