Retail Team Lead Trainee — Customer Service Leader

GPM Investments; Rothschild (WI); On-site; USD 15,000 - 18,000; Full time

Job summary

GPM Investments, LLC, operating as R-Stores in Rothschild, WI, is seeking a Banking Certified Team Lead Trainee (External Only). This full-time position emphasizes delivering 100% customer satisfaction while developing leadership skills in a retail banking-like environment.

You will greet customers, handle transactions, assist with stocking, training, and supervision, and ensure compliance with cash handling and safety procedures.

Qualifications

• 18 years of age or older where required by state law.
• Able to pass pre-employment drug screen and background check.
• Ability to read, write, speak, and understand English.
• Basic math skills (addition, subtraction, division, multiplication).
• Able to lift 10 lbs frequently and up to 50 lbs occasionally.
• Valid Driver's License and access to a car.

Responsibilities

• Greets customers and delivers fast, friendly service.
• Rings sales and handles cash, refunds, and exchanges.
• Assists with shift changes and cash drawer counts.
• Uses equipment for money orders, card purchases, checks, and lottery.
• Checks IDs for restricted sales.
• Stocking and replenishing food service supplies.
• Cleans and sanitizes equipment and areas.
• Manages trash, rotates stock, and prices merchandise.
• Checks in vendor deliveries and completes training documentation.
• Monitors cash security and enforces store procedures.
• Assists with other duties as needed.

Skills

English language proficiency

Basic math skills

Physical stamina

Valid driver's license

Access to a vehicle

Insurance liability on vehicle

Job description

GPM Investments, LLC, operating as R-Stores in Rothschild, WI, is seeking a Banking Certified Team Lead Trainee (External Only). This full-time position emphasizes delivering 100% customer satisfaction while developing leadership skills in a retail banking-like environment.

You will greet customers, handle transactions, assist with stocking, training, and supervision, and ensure compliance with cash handling and safety procedures.