Retail Team Lead - Sales Floor

Placements24; Roanoke (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career development

Team environment

Sales leadership role

Job summary

Placements24 is seeking a dynamic Retail Team Lead to guide the sales floor, motivate a team of sales associates, and drive customer engagement in a bustling retail environment.

You will coach on product knowledge, oversee daily operations, manage scheduling, and uphold merchandising standards while aiming to exceed sales targets and deliver exceptional service.

Qualifications

• Previous retail leadership experience or potential.
• Strong knowledge of sales processes and customer service.
• Excellent communication and motivational skills.

Responsibilities

• Lead and motivate a team of sales associates to achieve store sales targets.
• Provide coaching on product knowledge, sales techniques and customer service standards.
• Oversee daily sales floor operations for optimal flow and engagement.
• Assist customers with product selection, inquiries, and issue resolution.
• Maintain store presentation and visual merchandising standards.
• Manage staff scheduling and ensure adequate floor coverage during peak hours.

Skills

Leadership

Customer service

Coaching

Communication

Sales-driven

Job description

About the Role

Our client is seeking a dynamic and experienced Retail Team Lead to guide their sales floor operations in East London. This leadership role involves motivating and supervising a team of sales associates, ensuring high levels of customer engagement, and driving sales performance. You will be responsible for setting a positive example, fostering a collaborative team spirit, and ensuring operational standards are met. This is an excellent opportunity for a proven retail professional to step into a leadership position and contribute to the success of a bustling retail environment in East London.

Key Responsibilities

• Lead and motivate a team of sales associates to achieve individual and store sales targets.
• Provide coaching and training to team members on product knowledge, sales techniques, and customer service standards.
• Oversee daily sales floor operations, ensuring optimal customer flow and engagement.
• Assist customers with product selection, inquiries, and resolving any issues that may arise.
• Ensure store presentation and visual merchandising standards are maintained effectively.
• Manage staff scheduling and ensure adequate floor coverage during peak hours.

Requirements

• Previous experience in a retail sales role, with demonstrated leadership potential or experience.
• Strong understanding of sales processes and customer service principles.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work effectively in a fast-paced retail environment.
• Proven track record of meeting or exceeding sales targets.
• Enthusiasm for the retail industry and brand.

Benefits

• Competitive annual salary with potential for performance bonuses.
• Employee discounts on a wide range of products.
• Opportunities for professional development and career advancement.
• Work within a supportive and team-oriented retail environment.
• Take a leading role in driving sales and customer satisfaction in East London.