Retail Team Lead – Sales & Brand Experience

Ask Athena; Boston (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee discount

Job summary

Samsonite is seeking a full-time retail associate in Boston to deliver exceptional customer service and drive store sales. You will explain merchandise, ring up sales, and help maintain brand standards while supporting store operations.

A flexible schedule includes nights and weekends; you’ll work as part of a team to protect assets and achieve goals. Candidate should have retail experience, strong selling skills, and familiarity with POS systems.

Qualifications

• Experience in retail and customer service required.
• Ability to drive sales by understanding merchandise and explaining it to customers.
• Proven selling skills and accuracy at the point of sale.
• Ownership, accountability, and ability to stand and lift up to 35 pounds.

Responsibilities

• Drive sales with strong customer service and brand standards.
• Assist in achieving store sales goals and profit plans.
• Support overall store operations and protect company assets.
• Collaborate as a team to grow the store and brand, providing feedback.

Skills

Customer service

Retail experience

Selling skills

POS knowledge

Team player

Education

High School Diploma or GED

Tools

POS system

Job description

Samsonite is seeking a full-time retail associate in Boston to deliver exceptional customer service and drive store sales. You will explain merchandise, ring up sales, and help maintain brand standards while supporting store operations.

A flexible schedule includes nights and weekends; you’ll work as part of a team to protect assets and achieve goals. Candidate should have retail experience, strong selling skills, and familiarity with POS systems.