Retail Key Supervisor: Lead Sales & Customer Experience

Ask Athena; Aurora (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

Company-paid life insurance

AD&D Insurance

401(k) with company match

Commuter benefits

Employee discount

Tuition reimbursement

Employee Assistance Program (EAP)

Generous vacation policy

Job summary

Samsonite is seeking a motivated Retail Associate to drive sales through exceptional customer service and product knowledge. You will uphold brand standards, assist in achieving store goals, and support day-to-day store operations while protecting company assets.

The role requires flexibility for nights and weekends, with the ability to stand for long periods and handle merchandise up to 35 pounds. Experience in retail and inventory control is preferred.

Qualifications

• High School Diploma or GED required.
• Able to work a flexible schedule including nights and weekends.
• Able to stand, move around the store, lift/push products up to 35 pounds, and use a ladder.

Responsibilities

• Drive sales by having strong customer service skills.
• Consistently deliver brand enhancing store standards that create a positive customer experience.
• Assist with achievement of store sales goals and profit plans.
• Assist with overall operations of store.
• Protect company assets.
• Utilize skills as a team player to help grow the store, the brand, and continuously provide constructive and positive feedback to one another.

Skills

Customer service

Sales

POS system

Team player

Inventory control

Education

High School Diploma or GED

Job description

Samsonite is seeking a motivated Retail Associate to drive sales through exceptional customer service and product knowledge. You will uphold brand standards, assist in achieving store goals, and support day-to-day store operations while protecting company assets.

The role requires flexibility for nights and weekends, with the ability to stand for long periods and handle merchandise up to 35 pounds. Experience in retail and inventory control is preferred.