Retail Team Lead — Growth, Bonus & 401(k) Benefits

Harbor Freight Tools; Braintree (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) plan with company match

Paid time off up to 152 hours/year

Paid sick time up to 64 hours/year

Bonus opportunity

Employee discounts

Life insurance

HAS

Job summary

Harbor Freight Tools is seeking a Supervisor to lead a high-performing retail team in a fast-paced environment. The role offers a clear path to promotion, a robust benefits package, and bonus potential based on performance.

You will coach staff, maintain store standards, and model exceptional customer service. Responsibilities include leading daily operations, ensuring safety and cleanliness, and supporting colleagues across all departments.

Qualifications

• Must have recent leadership experience and ability to supervise a team.
• Strong customer service orientation and problem-solving skills.
• Experience in retail and store operations preferred.

Responsibilities

• Ensure and model professional customer service.
• Maintain a safe, clean, and organized store.
• Cross-train in all areas of store operations including stocking/sales duties.
• Lead, coach, and develop others.
• Serve as Leader on Duty as scheduled.

Skills

Leadership

Customer service

Store operations

Coaching

Job description

Harbor Freight Tools is seeking a Supervisor to lead a high-performing retail team in a fast-paced environment. The role offers a clear path to promotion, a robust benefits package, and bonus potential based on performance.

You will coach staff, maintain store standards, and model exceptional customer service. Responsibilities include leading daily operations, ensuring safety and cleanliness, and supporting colleagues across all departments.