Retail Team Lead: Elevate Store Ops & Service

Rack Room Shoes; California (MD); On-site; USD 38,000 - 60,000; Full time

Job summary

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations. You will ensure 100% compliance with company policies and procedures, provide leadership, training, and guidance to staff, and step in for Store Manager as needed.

Responsibilities include ensuring customer shopping experience, handling POS, inventory, merchandising, payroll, and loss prevention. Strong communication and managerial skills required.

Qualifications

• Effective verbal and written communication skills.
• Managerial and organizational skills.

Responsibilities

• Lead and supervise day-to-day store operations.
• Ensure 100% compliance with company policies and procedures.
• Provide training and guidance to store staff and cover for Store Manager when needed.
• Manage customer issues with urgency and satisfaction.
• Oversee POS transactions, inventory control, merchandising, and payroll processes.
• Uphold loss prevention standards and protect company assets.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes is seeking a Team Lead to assist in supervising and managing day-to-day store operations. You will ensure 100% compliance with company policies and procedures, provide leadership, training, and guidance to staff, and step in for Store Manager as needed.

Responsibilities include ensuring customer shopping experience, handling POS, inventory, merchandising, payroll, and loss prevention. Strong communication and managerial skills required.