Retail Team Lead — Elevate Customer Experience

R552US Shoe Palace Corporation; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace Corporation is seeking an Assistant Manager for our Miami, FL stores to lead the team on the sales floor, coach colleagues, and ensure every customer receives the best possible experience.

In this role you will assist the store manager, take ownership of daily operations, evaluate performance, stay current on product knowledge, keep the store clean and organized, and drive growth in a fast-paced athletic footwear environment. Weekend availability is required.

Qualifications

• Experience in customer service or retail is required.
• Strong leadership and team coaching abilities.
• Willingness to work weekends and flexible hours.
• Excellent communication and interpersonal skills.
• Experience in athletic footwear a plus.

Responsibilities

• Assist the manager in making sure your store operates at a high level.
• Take ownership while managing location.
• Evaluate employee performance and coach to improve.
• Ensure customers always receive the best possible experience.
• Learn up-to-date product knowledge and keep the store organized.

Skills

Leadership

Customer service

Retail experience

Management

Communication

Self-starter

Job description

Shoe Palace Corporation is seeking an Assistant Manager for our Miami, FL stores to lead the team on the sales floor, coach colleagues, and ensure every customer receives the best possible experience.

In this role you will assist the store manager, take ownership of daily operations, evaluate performance, stay current on product knowledge, keep the store clean and organized, and drive growth in a fast-paced athletic footwear environment. Weekend availability is required.