Retail Team Lead — Customer Service & Store Ops

Dollar Tree Stores; Maineville (OH); On-site; USD 19,286 - 28,929; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Maineville, Ohio is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise flow from delivery to sales floor.

The role requires strong communication, teamwork, and organizational skills, with a focus on compliance and leadership of store associates. This is a part-time position offering growth and responsibilities.

Qualifications

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks (walking, standing, stooping, kneeling, etc.).

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional fixtures and displays for storefronts.
• Assist in ordering merchandise, processing damaged merchandise, recording payroll and scheduling.
• Maintain a well-stocked floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to safety policies and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness: bathrooms, floors, trash removal, and neat areas.
• Other duties as assigned.

Skills

Strong communication

Interpersonal skills

Written skills

Team environment

Problem solving

Decision making

Education

High school diploma

Job description

Dollar Tree Stores in Maineville, Ohio is seeking an Assistant Store Manager to support store operations, customer service, and team development. You will assist with day-to-day activities, help customers, and ensure merchandise flow from delivery to sales floor.

The role requires strong communication, teamwork, and organizational skills, with a focus on compliance and leadership of store associates. This is a part-time position offering growth and responsibilities.