Retail Team Lead: Customer Service & Store Operations

LS Solutions; Williamsport (Lycoming County); On-site; USD 40,000 - 61,000; Full time

Job summary

LS Solutions in Williamsport is seeking an Assistant Store Manager to support a clean, organized, and customer-focused store environment and to assist with daily operations and team supervision.

The role emphasizes strong customer service, inventory management, cash handling, and policy adherence. You will help with scheduling, training, safety meetings, and opening/closing procedures, stepping in for the Store Manager when needed.

Qualifications

• Strong customer service skills with team leadership.
• Experience in merchandise management and store operations.
• Knowledge of inventory control, cash handling, and security procedures.
• Ability to follow company policies, safety standards and processes.

Responsibilities

• Provide exceptional customer service by greeting, assisting, and operating cash registers.
• Assist with employee scheduling, training, safety meetings, and policy compliance.
• Manage merchandise presentation, including receiving, stocking, rotating, and building displays per planograms.
• Maintain accurate inventory levels through damage control, markdowns, scanning, and paperwork.
• Support financial integrity via cashier accountability, cash handling, key control, and deposits.
• Perform opening and closing procedures and assist in store management in the absence of the Store Manager.

Skills

Customer service leadership

Merchandise management

Inventory & cash handling

Policy compliance & safety

Job description

LS Solutions in Williamsport is seeking an Assistant Store Manager to support a clean, organized, and customer-focused store environment and to assist with daily operations and team supervision.

The role emphasizes strong customer service, inventory management, cash handling, and policy adherence. You will help with scheduling, training, safety meetings, and opening/closing procedures, stepping in for the Store Manager when needed.