Retail Team Lead: Customer Service & Stock Supervisor

Dollar General Corporation; Harlingen (TX); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Dollar General Corporation in Harlingen, TX is seeking a Cashier/Stocker who can lead in the absence of store management, assist in plan-o-gram execution, and deliver exemplary customer service to maximize profitability and reduce losses.

Responsibilities include unloading trucks, stocking and rotating merchandise, maintaining clean facilities, operating the register, aiding customers, and helping drive a safe, organized store environment.

Qualifications

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to operate IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.

Responsabilités

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
• Open and/or close the store under specific direction of the Area Manager.

Connaissances

Mathematical calculations

Cash handling procedures

IBM cash register functions

Plan-o-gram reading

Customer service excellence

Leadership in absence of manager

Formation

High school diploma or equivalent

Description du poste

Dollar General Corporation in Harlingen, TX is seeking a Cashier/Stocker who can lead in the absence of store management, assist in plan-o-gram execution, and deliver exemplary customer service to maximize profitability and reduce losses.

Responsibilities include unloading trucks, stocking and rotating merchandise, maintaining clean facilities, operating the register, aiding customers, and helping drive a safe, organized store environment.