Retail Team Lead: Coaching, Ops & Guest Experience

R552US Shoe Palace Corporation; Grapevine (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace Corporation is seeking a capable Associate Manager to lead store operations, coach team members, and ensure an outstanding customer experience daily. You’ll take ownership of the location and help drive sales while modeling company values.

You'll manage performance, maintain product knowledge, and keep the store clean and organized. Open availability on weekends and prior retail or customer service experience are preferred to thrive in our dynamic, growth-oriented environment.

Qualifications

• Must be 18+ years old.
• OPEN AVAILABILITY DURING THE WEEKENDS.
• Previous experience in retail, customer service, or related fields.
• Be a dynamic and outgoing individual with leadership skills.
• Must be driven.
• Experience in selling athletic shoes a plus.
• Experience working with a growing company.

Responsibilities

• Assist the manager in making sure your store operates at a high level.
• Take ownership while managing location.
• Evaluate employee performance and coach to improve.
• Make sure customers are always receiving the ultimate experience.
• Learn and maintain up-to-date product knowledge.
• Keep a clean, neat, and organized store.

Skills

Enthusiastic

Loyal

Innovative

Leader

Dedicated

Self-Starter

Flexibility

Impact

Customer Service

Management

Cashier

Job description

Shoe Palace Corporation is seeking a capable Associate Manager to lead store operations, coach team members, and ensure an outstanding customer experience daily. You’ll take ownership of the location and help drive sales while modeling company values.

You'll manage performance, maintain product knowledge, and keep the store clean and organized. Open availability on weekends and prior retail or customer service experience are preferred to thrive in our dynamic, growth-oriented environment.