Retail Team Lead: Coaching, Customer Experience & Growth

knitwellgroup; Boardman Township (OH); On-site; USD 20,664,000 - 25,830,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Job summary

Chico's, founded in 1983, seeks an Assistant Manager to support the Store Manager in leading a team and delivering a seamless, personalized customer experience. You will foster a welcoming environment and drive hospitality across associates and customers.

Responsibilities include coaching, hiring support, and maintaining brand standards while pursuing store financial goals. This role emphasizes omni-channel selling and community engagement in Boardman, OH.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Strong communication and interpersonal skills.
• Ability to develop customer and peer relationships.
• Able to lift up to 50 pounds and operate the register.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management experience

Communication skills

Interpersonal skills

Team leadership

Customer service

Job description

Chico's, founded in 1983, seeks an Assistant Manager to support the Store Manager in leading a team and delivering a seamless, personalized customer experience. You will foster a welcoming environment and drive hospitality across associates and customers.

Responsibilities include coaching, hiring support, and maintaining brand standards while pursuing store financial goals. This role emphasizes omni-channel selling and community engagement in Boardman, OH.