RETAIL TEAM LEAD - BATAVIA

The Fruitful Yield INC; Batavia (IL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Fruitful Yield INC. is seeking a Store Associate who provides excellent customer service in a retail setting and assists with coordinating store activities under the direction of management.

Responsibilities include greeting customers, helping locate merchandise, operating the POS system, and maintaining inventory and displays. You will assist with daily store operations, handle cash deposits, and help uphold safety and sanitation standards.

Qualifications

• Experience in retail cashiering and customer service.
• Ability to supervise shifts when management is absent.
• Ability to maintain store cleanliness and safety standards.

Responsibilities

• Acts as Manager on Duty when assigned and assists with leadership duties.
• Performs supervisory duties during periods when management is absent from the store.
• Greets customers on sales floor and helps locate merchandise.
• Displays merchandise and prints price labels; suggests items meeting customer needs.
• Acts as cashier using POS system and processes payments or credits.
• Communicates out-of-stock items or special orders with management.
• Completes cash deposits and daily sales spreadsheets; handles money responsibly.
• Rotates stock, stocks shelves, and maintains backroom organization.
• Counts stock, conducts cycle counts, and reports inventory discrepancies.
• Ensures store cleanliness and sanitation, following GMP guidelines.

Skills

Customer service

Cash handling

POS system

Team leadership

Inventory management

Store operations

Tools

POS system

Job description

Description

SUMMARY

Sells health/natural food and products to individuals in retail store and provides excellent customer service. Assists with coordination of store activities under the direction of the Assistant Store Manager or Store Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Acts as the Manager on Duty (MOD) when assigned and assists with other leadership duties.
• Performs supervisory duties as directed by the Store Manager or Assistant Store Manager, during periods when management is absent from the store. Fosters a positive work environment and adheres to all company policies and procedures.
• Greets customers on sales floor; determines brand, type, and quality of merchandise desired; and assists customers to locate merchandise.
• Displays merchandise, suggests selections that meet customer’s needs, and emphasizes selling points of article such as quality and utility. Prints price labels.
• Acts as cashier using POS system, receives payment or obtains credit authorization and bags merchandise for customer. Lists out-of-stock items or special customer needs.
• Communicates Out of Stock items or Special Orders with management.
• Completes the audit envelope (including the cash spreadsheet and deposit). Handles all money and bank deposits in a safe and responsible manner.
• Completes Daily Sales spreadsheet.
• Approves returns and exchanges at the register within their approval level.
• Places new merchandise on display; stocks shelves neatly according to product type, brand and size. Rotates stock and checks for expired product.
• Processes and prints price labels for store merchandise.
• Prepares and maintains inventory of stock. Conducts cycle counts and physical inventory from start to finish, including counting product and trouble shooting. Compiles reports on adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusals of shipment.
• Assists with miscellaneous POS and Catapult tasks.
• Helps maintain backroom organization and safety standards.
• Assists in keeping the store’s cleanliness and sanitation (i.e. sweeping, mopping, washing windows, and cleaning restrooms) at or above standards set by the company.
• Complies with safety and GMP requirements.