Retail Team Lead — 3rd Key Supervisor

Samsonite International S.A.; Boston (MA); Hybrid; USD 1,704,000 - 1,893,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee discount

Tuition reimbursement

Paid vacation

Commuter benefits

Training access

Job summary

Samsonite Boston is seeking a Retail 3rd Key Supervisor to help drive sales and maintain brand standards. You will support store operations, protect assets, and mentor the team to deliver exceptional customer experiences.

The role requires flexible hours, including nights and weekends, and a background in retail, customer service, and inventory control. Full-time benefits and employee discounts are included.

Qualifications

• High School Diploma or GED required.
• Experience in retail, customer service, and inventory control.
• Ability to stand, move around the store, lift up to 35 pounds and use a ladder.

Responsibilities

• Drive sales by delivering strong customer service and product knowledge.
• Support store operations and protect company assets daily.
• Collaborate with the team to meet sales goals and provide feedback.

Skills

Customer service

Sales skills

POS system knowledge

Team player

Inventory control

Education

High School Diploma or GED

Tools

POS system

Job description

Samsonite Boston is seeking a Retail 3rd Key Supervisor to help drive sales and maintain brand standards. You will support store operations, protect assets, and mentor the team to deliver exceptional customer experiences.

The role requires flexible hours, including nights and weekends, and a background in retail, customer service, and inventory control. Full-time benefits and employee discounts are included.