Retail Team Lead - 3rd Key, Customer Experience

Samsonite Company Stores, LLC; Pleasant Prairie (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Commuter benefits

Employee discount

Tuition reimbursement

Employee Assistance Program

Vacation policy

Job summary

Samsonite Company Stores, LLC is seeking a retail team member to drive sales and deliver excellent customer service. You will engage customers, explain merchandise, and uphold brand standards across the store.

This role requires flexibility to work nights and weekends, with duties spanning assisting store operations, inventory control, and protecting assets while collaborating with teammates to meet sales goals. Prior retail or customer service experience is a plus.

Qualifications

• Strong customer service skills and ability to explain merchandise to customers.
• Accurate and efficient at point of sale.
• Experience in retail, customer service, and inventory control is a plus.

Responsibilities

• Drive sales by delivering strong customer service and explaining merchandise.
• Maintain store standards to create a positive customer experience.
• Assist with achieving store sales goals and profit plans.
• Assist with overall store operations and protect company assets.
• Act as a team player to support the store and brand.

Skills

Customer service

Sales skills

POS system knowledge

Team player

Inventory control

Education

High School Diploma or GED

Job description

Samsonite Company Stores, LLC is seeking a retail team member to drive sales and deliver excellent customer service. You will engage customers, explain merchandise, and uphold brand standards across the store.

This role requires flexibility to work nights and weekends, with duties spanning assisting store operations, inventory control, and protecting assets while collaborating with teammates to meet sales goals. Prior retail or customer service experience is a plus.